Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Public Record Reports provides consumers with access to millions of public records and delivers easy-to-use reports on People, Property, and Phones.
The company exhibits a mixed reputation based on customer feedback. Positive sentiments highlight the ease of use and the effectiveness of the service in providing detailed information, with users expressing satisfaction about uncovering valuable insights. However, significant concerns arise regarding the accuracy and completeness of the data provided, with many customers reporting missing or incorrect information. Additionally, some users experienced frustration with customer support when addressing these issues. Overall, while the platform shows potential for delivering useful records, improvements in data reliability and customer service responsiveness are crucial for enhancing user trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm not finding all the information regarding me. I became a Real Estate Agent in 1975 and not finding the records.
Thanks for sharing your feedback, James. We are sorry that you were not able to find all of the information you expected. We are always looking to expand the sources we access and we hope your review reflects an overall positive experience.
Inaccurate info on my "self" search but no way to correct it.
Hi Shirley, Thanks for sharing your feedback and we hope your review reflects a positive experience overall. Since we are not the source of the data, we do not allow consumers to make corrections, but we can remove a profile from our site. Please contact our support team if you would like assistance removing a profile. Thanks again for sharing your feedback. We really appreciate it!
Unbelievable how much you can find our about yourself and others
Liza, Thanks for the great review! We work to provide comprehensive reports and we're so glad that you were pleased with the level of information provided.
Excellent information available to look up for what I needed.
Thank you so much, Penny! We're delighted to hear that the information provided met your needs and we look forward to assisting you again whenever you need us.
I love that i can find out about people that i knew years ago it tells me what people have been up to
Hi Douglas, Thank you for the great feedback. Reconnecting with friends and family is a popular reason for using our service and we hope you found the information you needed!
Great information loyal lots of help hope to renew w you in future
Patricia, Thank you for your kind words. We hope you had a positive experience and we look forward to assisting you again in the future. Your loyalty means a lot to us.
Only one person I am unable to find, but otherwise really good.
Thank you so much for sharing your experience. We genuinely care about helping to connect the dots and reconnect with family. Thanks gain for sharing with us!
Found what I wanted a d it was quick a d easy. I was a little unsure what was the correct t phone number.
Hi Catherine, Thanks for the glowing review! We're glad you found our service so easy to use!
You are a truly helpful with my questions and I was able to get all of my information. You are truly a professional and trustworthy company that I have the pleasure of being able to work with you all.
Luis, thank you for your kind words and for trusting us to assist you. We're dedicated to providing world class support, and itâs rewarding to know we met your expectations. Please feel free to reach out anytimeâweâre always here to support you.
ð love it! Has a lot of information in it! Crazy crazy crazy! ðĪŠðĪĢ
Hi Jenny, Thanks for the awesome review! We are glad you found our reports to be comprehensive. There is lots of info in there and we're glad you like.
Good and easy it was what I was looking for Thanks it's great y'all have something easy to look up
Hi Chris, thank you so much for sharing your experience! We're really glad to hear that our service provided the simple, effective solution you hoped for!
If it was free I would give 5 stars. I only need to verify a address and phone number. Im not even looking at anything else.
Anastasia, thank you for your kind words and straightforward feedback! We appreciate your support and are always here to help whenever you need quick, reliable verification. Looking forward to serving you again soon!
More than expected and I found information about myself that I have to look into that I didn't even know existed.
Thank you, Brenda, for sharing your experienceâit's rewarding to know the information uncovered was insightful for you. If you ever need assistance navigating specifics or exploring further details, weâre here to support you.
This information provided is not complete. I requested the criminal records of the individuals... This has not been provided. WOW!
Hi Reba, Thanks for your candid feedback and sorry we missed the mark for you. Please contact our support team for any assistance.
It's great! Want at all for me and I'm not computer smart! Thankfully so so much
Jody, it means the world to hear our service was helpful and easy for you to use. Weâre thrilled we could make the process simple and supportiveâthank you for sharing such kind words!
Very informative and navigation is extremely easy to follow
Thank you
Chrystal, We love this kind of feedback and we're glad our service has been so informative and easy to use.
ððž Great ð it really does help when your looking for property to buy
Carol - Thanks for the fantastic review! We are so happy that our service is helping you find the right property. Thanks again for sharing!
Much quicker than others, so far I am finding lots of things I needed to know
Hi Patricia, Thanks for sharing your positive experience! I'm glad our service was able to deliver the information you needed so efficiently. Please feel free to reach out anytime if you have questions or need further assistance.
Accurate safe and fun to find out about family and friends also finding information on my property
Hi Luticia, Thank you so much for the kind review. We are so glad you are enjoying our service and finding it fast and easy to find the information you need.
Answer: Our website deals with public records, so unless there is a new public record regarding your husband, we may not be able to assist in locating.
Answer: Dear Frances, We believe we have located your account and cancelled it but would like to be sure. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-326-2283 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible. Please contact us at your earliest convenience. Regards, The Public Record Reports Support Team


Hi Jonathan - Thanks for the great review and this is what we love to hear!