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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Address, phone, etc are not most current several months out of date
Address, phone, etc are not most current several months out of date
Just located my brother haven't seen him in 30 yrs!
So far so good - only 1 day into the trial. You should ask this question like 3 days in. That would be a better representation of the user experience.
Semi accurate. Not current. Last address is 9 months old
Your record on a past boyfriend aren't current. They can be found in a general internet search for free. MY record has convictions that aren't mine but appear under my name.
Overall information standard but not very up-to-date
Your database is flawed because I put a searching for my nephew Aaron Anthony Barbee who has multiple arrest records warrants and Strikes and is in prison and your website says that he has nothing
Looking for a police report for my address on December 21st 2019
There website was user friendly. Even a beginner using computers could figure out how to fill out the application.
The person I was trying to find out about was arrested and has a felony conviction and has served prison time, but none of this came up on my report. This person was arrested on 1/17/2020, but no record shows up. This service is not worth anything. No help at all.
Need to find their social number your add said u could on here but you cant
You show no data available for my driving record which I find unusual since it is a matter of public record, however my arrest record is readily available...
Easy to use. Little expensive for a monthly rate of 29.00 a month
I searched someone knowing they had arrests and nothing pulled up
While the report was bout the right person, the information was missing or incorrect. I got nothing that I ne3ded or could use.
Got the information I was looking for at a fair price!
Massive amounts of missing information. This report is garbage. Nothing from the dmv or govt records? This site is trash.
Known information I am looking for isn't available. Trying to help a relative.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support

