Public Info Services

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Public Info Services

4.4

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Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Information out of date, but problem fixed
January 26, 2020
Updated review

Address, phone, etc are not most current several months out of date

Date of experience: January 26, 2020

Address, phone, etc are not most current several months...
February 25, 2020
Previous review

Address, phone, etc are not most current several months out of date

Date of experience: January 26, 2020
North Carolina
1 review
0 helpful votes
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Just located my brother haven't seen him in 30 yrs!

Date of experience: January 26, 2020
California
1 review
0 helpful votes
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So far so good
January 25, 2020

So far so good - only 1 day into the trial. You should ask this question like 3 days in. That would be a better representation of the user experience.

Date of experience: January 25, 2020
Nevada
1 review
0 helpful votes
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Semi accurate
February 21, 2020

Semi accurate. Not current. Last address is 9 months old

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 22, 2020
Texas
2 reviews
0 helpful votes
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Your record on a past boyfriend aren't current. They can be found in a general internet search for free. MY record has convictions that aren't mine but appear under my name.

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 21, 2020
Texas
1 review
0 helpful votes
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Overall information standard but not very up-to-date

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Mississippi
1 review
0 helpful votes
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Your database is flawed because I put a searching for my nephew Aaron Anthony Barbee who has multiple arrest records warrants and Strikes and is in prison and your website says that he has nothing

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Pennsylvania
2 reviews
0 helpful votes
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Looking for a police report for my address on December 21st 2019

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 20, 2020
Texas
1 review
1 helpful vote
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There website was user friendly
January 20, 2020

There website was user friendly. Even a beginner using computers could figure out how to fill out the application.

Date of experience: January 19, 2020
New York
3 reviews
1 helpful vote
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The person I was trying to find out about was arrested and has a felony conviction and has served prison time, but none of this came up on my report. This person was arrested on 1/17/2020, but no record shows up. This service is not worth anything. No help at all.

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2020
North Carolina
1 review
0 helpful votes
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Need to find their social number your add said u could on here but you cant

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 19, 2020
Missouri
1 review
0 helpful votes
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.
January 17, 2020

.

Date of experience: January 16, 2020
Texas
1 review
0 helpful votes
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You show no data available for my driving record which I find unusual since it is a matter of public record, however my arrest record is readily available...

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 16, 2020
Illinois
1 review
0 helpful votes
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It was ok
January 16, 2020

It was ok. It tells me that I dont have a warrant..

Date of experience: January 16, 2020
North Carolina
2 reviews
0 helpful votes
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Easy to use
January 16, 2020

Easy to use. Little expensive for a monthly rate of 29.00 a month

Date of experience: January 15, 2020
Georgia
1 review
0 helpful votes
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I searched someone knowing they had arrests and nothing pulled up

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2020
Ohio
1 review
0 helpful votes
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While the report was bout the right person, the information was missing or incorrect. I got nothing that I ne3ded or could use.

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2020
Texas
1 review
0 helpful votes
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Got the information I was looking for at a fair price!

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 14, 2020
California
1 review
0 helpful votes
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Massive amounts of missing information
February 13, 2020

Massive amounts of missing information. This report is garbage. Nothing from the dmv or govt records? This site is trash.

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2020
Michigan
1 review
0 helpful votes
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Known information I am looking for isn't available. Trying to help a relative.

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 13, 2020