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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Most things were accurate but not 100% as I looked up myself and some facts were off. I like how I can look up anyone in my inner circle.
Love this service. It's amazing and we'll worth it very nice understanding operator's
It's gotten me years to get to this much information, although I quit for a long time looking, which I had began "2000". Now that we are really into the information age technology, this service by far is great. It has a real easy format to follow, packed with tons of information. I would highly recommend it!
Super information, very complete! More than expected! Thanks!
Good site to have available. Very helpful. Easy to use.
Not enough information not what I needed to know missing so much information
Finding things that dont belong to people and addresses not current
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I have found everything easy, and it is great to learn and know who your friends are.
Not getting all the information about an individual.
Doesn't show everything or the correct city I live in
I need you to respond to my cancellation request today.
There are people on here I know for a fact have a criminal record. And it shows that they don't.
Straight forward. If you could provide marriage and divorce records that would be great
This site helped me find some old friends i lost contact with when i moved.
Not accurate at all so my experience has been negative
I would give it 5 starts but it doesn't have all the info I need but it has more than I had.
Not finding all info Will not give info on careers that would help me narrow down more accurately
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support

