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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Information is not super up to date. I did a search for myself and they have me listed as residing at an address I haven't lived at since 2012.
Found out some things that surprised regarding my family
I'm finding very little accurate information. Your reports are lacking a lot of information!
Receiving the needed information in a timely manner to assure continued good family support and safety.
I have really utilized the services without problems
Wonderful, just what I needed to see about my family.
Very easy to use the app and download the pdf files.
I don't think everything is accurate as I know someone who got a house foreclosed in and it wasn't listed under his name. I also know someone who was arrested for 7 days a few months ago amd that's not under his record either. So I don't know if I can trust the information as it doesn't seem 100% accurate.
Finding out a lot about The people who I need to know... Thank you for your service
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Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support

