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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Mostly the information is correct to a certain extent the deaths need to be updated
Very informative, accurate, and much better than other sites.
Pulled up my information and were things that were incorrect
I personally don't think that I have a need for using this app anymore because I have found what I wanted to find.
I find most of the information I'm searching for and it's in more detail than other information services I've used.
So much info is missing that I already know. Well known facts like divorce and arrests are missing.
You don't have me listed as my married name Robin Kelley, you have it listed as Robin Wager that's been over 15 years ago
Can't find Arron Ray Kelley but all his relatives are here
Your information is not up to date. I currently looking up Jacob Allen Cooper and his address is wrong, so I'm not sure what else isn't update.
Didn't believe at first but I went for it, very detailed and accurate
Some info doesn't match. Not enough independent info either.
Has way more information then other sites but still not everything I was hoping to find
Nice to find out information that I didn't even know about my very own relatives
Does not show accurate records of court or criminal.
Finding out a bunch of information on Friends and some family members contact information yeah I've been a big help thank you so much
Excellent experience gave me all I needed to know thanks
Great I just wish I could view actual property deeds,wills,&or marriage license
Most information, but some missing from public records
This service is awesome! Everything I was looking for.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support

