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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Great platform am really enjoying my search simple to use and the write ups are clear and bold enough to access
Lots of information on many individuals in my extremely interesting and most wonderful life
Thank you for your review, it's great to hear this type of feedback.
Info I know for a fact missing, I know he did 3 years prison time. And it's not plates, wanted to know if he was honest what he was in for
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
All this $#*! on here is inaccurate and wrong not kept up to date is done every 12 months scam scam scam
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Just been looking about my personal information love you 😍
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He has passed away. Why not included? Awaiting info on date of death
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It's good to know what's shown about you, so that you can make corrections
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Good good morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning morning *******
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Nice so far. After searching for myself it does lag behind on a few categories?
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Thank you very much for your service. It's very easy to understand and appreciate.
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Not enough information on people stupid to have to have 50 characters or whatever stupid
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
There are multiple errors in my report that need to be corrected
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
You don't show me my record, you mixing my record with my children record.Ty. JM.
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Nice app easy to use a little confuse because need to find where is My brother
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Best service for the money by far, haven't found another one that was as comprehensive and up to date yet.
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So far my experiences have been ok I have and have not found lots of stuff but it's easy and accurate
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I cannot find what I'm looking for. This website needs to be more accurate.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Very useful and provides a good amount of information for the cost.
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Quick results and neighborhood watch is exactly the tool I was hoping for.
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If you can, could you add marriage licenses? They would be a great addition!
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support


It's great to hear this type of feedback.