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The company exhibits a mixed reputation based on customer feedback. Positive sentiments highlight the user-friendly interface and the effectiveness of the service in retrieving personal information, with some users expressing satisfaction regarding the accuracy of their own data. However, significant concerns arise regarding outdated information, misleading advertising, and a lack of comprehensive details, particularly in criminal records and property ownership. Customers frequently express frustration with the perceived value of the service relative to its cost, indicating a need for improved data accuracy and transparency to enhance overall customer satisfaction.
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Called to cancel my subscription, as I thought paying almost $30 per month for (an important) service I barely use was too much. But the representative offered the option to keep the service for $5 per month so I decided to keep it. And am very happy with that option.
Explained things very well. Encouraged me to kerp lowered discount rate. Repeated everything back to me untill it
Was correct. Patient with my understanding. Spoke very clear and good
Good service to have. Everyone needs to check on themselves and family from time to time to ensure reports are accurate.
He was extremely polite and officious. He offered me a discounted price to keep me as a customer. Thank you for your time.
Andrea, I believe is the name of the lady who helped me. She did awesome, I called to cancel, but she offered a lower rate, so now I can use it all the time!
I did a search for several individuals some of whom I already knew the information just to see what would be in the report. The information was not accurate
Didn't give the information I was looking for about eric kinnett and his current location and occupation
I forget the lady who helped me but she was great thank you she help me I was very happy I was very happy with the way she took care of me on the phone
I was impressed on how easy it was to solve my minor issue. Thank you
Didn't have right address that person has been at forever or phone number which he's had the same forever and no mugshots when there are some
I didn't set any information I already know on my own. The advertisement is to get u in the door n than ask for more money. I will not need this servic again
First of, I have been a costumer for much longer than 4 days. They have watched over me for all this time. I wanted to cancel, because my husband had one to cover us both. They did not want to leave me hanging after all these years, so they made me a fantastic deal and I can still feel protected.
Not all data on record is true. I my self have a conceal carry license but it states I do not. Dates on record are incorrect for when I lived at addresses. My phone numbers are incorrect
I like the quick response my representatives handle my situation. He was over all nice and pleasent I enjoy the service of this site, I was surprised the deal the representative was able to give me. I do like to know who is in my area and whi my kids are hanging around
Background checks on friends n family members. Check on sex offenders also. It is nice to know if a bad person moves into your neighborhood.
Lots of info is either incorrect or the dates are way off. Some of the info that is advertises as available is not. No pics or info on driver's licenses. Site needs to be able to produce at least one correct pic!
Thorough check that provided more than i even needed. I even ended up checking myself and was shocked how far back it went. Even past ten years. It is all there.
Love the information I got and it was accurate also,. I will recommend this to my friends. I searched myself and some of my old classmates.
Answer: Hi, we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction
Answer: Not free. And anyone that has a criminal, or any civil court history the info is free to public access. Just search the name in all caps for whatever state
Answer: No. $1 for 7days (limited multiple searches) then $28.95 monthly.

