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The company exhibits a mixed reputation based on customer feedback. Positive sentiments highlight the user-friendly interface and the effectiveness of the service in retrieving personal information, with some users expressing satisfaction regarding the accuracy of their own data. However, significant concerns arise regarding outdated information, misleading advertising, and a lack of comprehensive details, particularly in criminal records and property ownership. Customers frequently express frustration with the perceived value of the service relative to its cost, indicating a need for improved data accuracy and transparency to enhance overall customer satisfaction.
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Website information advertised the service as free but wasn't. Charge was only $1 for a 7-day trial and requires you to submit credit card information and will automatically charge you for a subscription. Wish this kind of false advertising can be eliminated from the web. It would make it safer for user who easily fall prey to criminals seeking easy money. Internet crime needs to become a priority to protect our youth and seniors.
Certain things that I know for a fact, and it's not there when I look up certain people.
Little difficult to navigate and doesn't show much information
A lot of information is not accurate, especially with phone numbers. Otherwise, an individuals address history seems correct.
It's great showing information needed about someone
When searching on one person the back feature doesn't work, it makes you go back to an initial search.
Would be 5 star but some info is incorrect. Still found some relatives I haven't seen since I was a kid.
Answer: Hi, we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction
Answer: Not free. And anyone that has a criminal, or any civil court history the info is free to public access. Just search the name in all caps for whatever state
Answer: No. $1 for 7days (limited multiple searches) then $28.95 monthly.

