Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation based on customer feedback. Positive sentiments highlight the user-friendly interface and the effectiveness of the service in retrieving personal information, with some users expressing satisfaction regarding the accuracy of their own data. However, significant concerns arise regarding outdated information, misleading advertising, and a lack of comprehensive details, particularly in criminal records and property ownership. Customers frequently express frustration with the perceived value of the service relative to its cost, indicating a need for improved data accuracy and transparency to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A lot of your information is not accurate. I pulled myself and found only a little bit of the info was correct. It was the same for my husband and other family members. Almost nothing was current information not even the correct state of residence or criminal history.
Fast and easy, and seems very accurate so far. Will check to see if consistent and reliable to date.
It's great to hear this type of feedback.
Great information and good rate I love the data I get from the site
Thank you for the 5-star review.
Easy to use and navigate. Would recommend for people who want to find information on someone or themselves
Thank you for leaving us this review.
It's great to hear this type of feedback.
Not as accurate as I thought it would be as far as dates, emails etc
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction.
Real good! Informative I believe in transparency. So the future is here. Nobody will be able to hide funds for illegal activity. If you do no wrong you won't worry about people looking at your worth.
Thank you for your review, it's great to hear this type of feedback.
This site has some area of great detail but lacking tremendously in others.
We appreciate your review; we report on all information we have available. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction.
Thank you
Very thorough site. Very easy to use. I wish I could afford you but I'm just too poor to pay for something like this. :( if I had the money I would subscribe in a heartbeat.
We appreciate your feedback.
Information in *every case* was inaccurate, incomplete, and contradicting.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction.
Needs improvement and more details. Overall helpful and informative
Thank you for your review, it's great to hear this type of feedback.
Concerning people I know. I didn't know even 1 of those listed. If my information is that incorrect. How can I trust that anyone else that I'm looking for has true information?
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction.
Had just what I needed and I had been able to locate a school friend!
Thank you for your review, it's great to hear this type of feedback.
Info you found is easily accessible. Not current info given.
We appreciate your review; we report on all information we have available. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction.
Thank you
Answer: Hi, we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction
Answer: Not free. And anyone that has a criminal, or any civil court history the info is free to public access. Just search the name in all caps for whatever state
Answer: No. $1 for 7days (limited multiple searches) then $28.95 monthly.


We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction.