On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
PSI has really been helping me Learn the information! Im going to pass my state exam with confidence.
All good so far. Easy to sign in and order. Would be nice if it didn't cost so much.
Great experience thank you very much! It was very easy and straightforward
I've heard this really helps. I hope this really helps me pass.
Great job really easy to assess and navigate. I would recommend to everyone that needs to go through psi testing center
Cost of test is excessive, times are tough enough as is, maybe consider making the format of test/questions more accessible for free/reduced pricing
This has been a nightmare - I have bought several practice tests only for them to be totally useless I have failed the test several times as a result. Hopefully me spending this $100 will assist in me passing and actually covers ALL of the material. I am expecting to pass after studying and practicing with this test that has 900+ questions. Customer service representatives are not very helpful either, I have loathed this entire process and have felt unsupported and shook out of money and patience.
We apologize for the difficulties you've experienced with our practice tests and customer service and we did attempt to contact you in response to your issue on July 13,2024. We understand your frustration and appreciate your patience as we work to improve your experience. Please contact 866-589-3088 or email [email protected] for assistance.
This web page is a wonderful site thank you. It is very easy to use and has a lot of guidance.
Easy to browse and buy a book. Contents are great help for taking the PSI exam.
Ive purchased the study guide twice and none of the questions were on there.
We apologize for the inconvenience you've experienced with the study guide and will work to resolve this issue promptly. We did attempt to contact you in response to your issue on July 12,2024. Please contact our support team directly at [email protected] for assistance.
Not helpful and questions on practice test didn't resemble the actual test
We understand that you found the practice test unhelpful and different from the actual test. We did attempt to contact you in response to your issue on July 12,2024. Reaching out to support can help address your concerns and provide further guidance. Please contact 866-589-3088 or email [email protected] for assistance.
Good. Can't compare to anything else but overall was an easy purchase. Maybe once I do the test I can elaborate more.
I do not like the PSI website. My organization were difficult to find.
If you are having trouble navigating the PSI website or finding your organization, they will be able to provide the necessary help. We did attempt to contact you in response to your issue on July 12,2024. For further assistance with your query, please contact SAE support at 913-895-4828.
I love the Great service. Nice people grateful when I walk in. Very good. Very secure.
Excited to use the practice for our instructors. Ordering was very easy, but we are unable to print the current bulletin.
Es rápido la compra del examen practico y creo que es la forma más segura de sacarlo bien
Why is my psi test register account not letting me use the same
We understand you are experiencing issues with your PSI test registration account and will be happy to help. We did attempt to contact you in response to your issue on July 12,2024.Please contact our support team directly at [email protected] for assistance.
Dude I can't take my practice test paid for it a bunch but nothing
We understand you have paid for your practice test multiple times but are unable to access it and we did attempt to contact you in response to your issue on July 12,2024. Please contact our support team directly at [email protected].
I didn't get the confirmation link. I have paid and got my confirmation number but haven't received the email link.
We understand that you have paid and received your confirmation number but haven't received the email link. We did attempt to contact you in response to your issue on July 12,2024. Please contact our support team directly at [email protected].
The price has changed 3 times on the product I consented to pay 99.95 then after I payed for it, it charged me 109.15 if I'm required to pay for something then I should know how much I'm paying.
Thank you for your feedback. We understand your concern regarding the price changes and we did attempt to contact you in response to your issue on July 12,2024. Please contact 866-589-3088 or email [email protected] for assistance.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We understand your concerns regarding the cost of the test and the current tough times. We did attempt to contact you in response to your issue on July 14,2024. Your feedback is valuable. Please contact [email protected] for assistance.