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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
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Great site with everything you need to get up to speed with testing
Their app. Was easy to navigate, and the analysis of each topics and the questions, and repetition of those questions, and answers at initial stages makes all my reading stays in my upstairs.
Easy to access and to use, very self-explanatory interface.
Love being able to purchase directly to get full length practice tests
R aser más tés cada sierto tiempo la tradición no es buena OVAF
Very good experience and very efficient ………no problems, thank you
I have ti take a TN, EC exam but y'all don't offer a TN, EC pretest package. So I'm hoping that the master electrical pretest will work. Especially since TN doesn't even offer a Master electrical license.
Information was fairly thorough, easily understandable, but the questions were not broad ranging enough.
Mr. Martin was very knowledgeable and extremely patient with my many questions.
Had a good experience, liked the information to complete the task
Was easy to get started and very helpful I ordered two different kits
Your tests are nothing like the questions in the prep. It's extremely frustrating to keep paying for tests, and never feeling prepared. There is NO online resource that has questions even close to the actual exam. I hate not knowing why I didn't get a question right.
Thank you for sharing your experience and we did attempt to contact you in response to your issue on Oct. 11,2024.
We understand how frustrating it can be to feel unprepared despite your efforts. For assistance and to address your concerns, please contact [email protected]. They will be able to offer further guidance.
We truly appreciate your feedback and are sorry for the inconvenience you've experienced. Your input helps us improve.
It's only tells you wrong or right. There's no code reference. It would be great if it gives you step by step the solutions, where you get your answers.
Thank you.
Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 11,2024.
We understand how valuable detailed explanations can be. For further assistance or to provide more specific feedback, please contact [email protected]. They will be able to help you with your concerns.
We appreciate your input and thank you for sharing your experience with us.
Way easier to purchase practice tests from the PSI Store rather than on the PSi exam website. Purchased a practice exam along with my exam booking. Practice exam disappeared. Couldn't be found.
Thank you for bringing this to our attention and we did attempt to contact you in response to your issue on Oct. 11,2024.
For assistance with retrieving your practice exam, please contact [email protected]. They will be able to help resolve the issue.
We apologize for any inconvenience this has caused and appreciate your understanding.
Seems very well designed. I can't really do a quick review if I'm required 50 characters. So now I have over 50. Good day.
Thank you for your feedback and we did attempt to contact you in response to your issue on Oct. 11,2024.
For assistance with the issue you're encountering, please contact [email protected], and they will be happy to help you further.
We appreciate your understanding and patience. Have a great day!
I'm preparing for an upcoming exam, and this is the best platform.
I have yet to complete my purchase. I can only know my experience after that.
I fill like there should be a more reasonable study guide and practice test option.
Customer service was awesome, thank you helping me pick the right practice test.
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks


Thank you for reaching out and we did attempt to contact you in response to your issue on Oct. 12,2024.
For assistance with your exam or pretest options, please contact our support team at 866-589-3088 or via email at [email protected].
If you have any further questions or need additional support, don't hesitate to reach out.