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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I purchased the NRBC TMC exam and while taking the test. It froze several times. When I instructed the proctor, she said "O that happens with PSI exams.". I feel like that is one of the reasons why I didn't get a chance to complete the exam.
I'm trying to reciprocate my NC limited electrical license to SC. Info is not here. From SC to NC easy. I need to know which test and how to get it to SC.
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Tried to call and ask specific questions about the exam. Call center was not helpful. They clearly didn't know how to answer my question (what book can I bring, and are there any specific rules about highlighting in the book, specific tabs, and any other requirements. I also wanted to know if the book I just ordered is the only book that's needed and/or allowed for the open-book test).
Thank you for your message.
For detailed clarification, please contact 866-589-3088 or email [email protected].
The support team will be able to provide the information.
In the exam of more questions that are only 2 does not have the chapters of what scores the most in the exam. Also, when we go to the exam, the questions are completely different.
Thank you for sharing your feedback.
For assistance regarding your concerns about the exam content and question format, please contact 866-589-3088 or email [email protected].
The support team will be able to review your concerns and provide further clarification.
Ordered expedited service, weeks later still haven't received the product. All information correct in order. Emailed for resolution, no response. Essentially was robbed.
Thank you for bringing this to our attention.
For assistance regarding your order and expedited service, please contact [email protected] or call 1-855-MyHiSET (1-855-694-4738).
Their support team will be able to review your order details and provide further assistance.
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There was no direction for how to redeem my purchased voucher. I do not know which practice test it is for or if they are different. Hopefully I am getting what I paid for but I won't know until I try I guess.
Thank you for your message.
For assistance of your practice test, please contact 866-589-3088 or email [email protected]. Their support team will be able to review your purchase and provide detailed guidance.
Would think the books would be arranged by state - like taking the alabama exam, heres the books you need. Or even better, heres all the books you need.
Thank you for your feedback and suggestion. We appreciate you sharing your thoughts.
Please contact [email protected] so your concerns and recommendations can be reviewed further by the appropriate team.
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So far so good. Only just ordered so can't say much.
Would prefer to skip the survey. Can only note experience with the purchase.
Thanks!
The first time I ordered this PSI training, I never received the link to download, but I was charged anyway, and the help desk basically said "too bad"
We're sorry to hear about your experience.
Please contact 866-589-3088 or email [email protected] for assistance so the support team can further review your order concern.
Easy to find. Very helpful for test practice. I passed my property and casualty test using the practice test from this website. Decided I would use it again
I've heard mixed reviews about the practice test. Some saying most of the questions on the practice test isn't actually on the test
Thank you for sharing your concern.
For accurate information regarding the practice test, we kindly ask that you contact our support team directly at [email protected]. They will be able to address your questions and provide clarification.
Thank you for your understanding.
N/A, ver straight foward and easy to work though I wish it was all from the same site not directing to an another site to purchase this.
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Thank you for your message.
For further assistance regarding your concern, please contact our support team directly at [email protected].
They will be able to assist you accordingly.
Great, helpful to pass the test and passed on the first pass, had opportunities for training and practice questions, the site was easy to navigate
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It's pretty easy so far and yeah, I don't have anything else to say because I haven't started yet but hopefully I get some better words later to assess my evaluation
It's difficult to navigate with so many areas of study, Like the Brokers practice test for Real Estate doesn't show MO as a state that it covers. I had to go to AI to find out MO does in fact use the generic National oortion
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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