ProSoccerUKReviews 74

I ordered £2,100 of kits from this website, and first of all they never sent an invoice, but took the money out my account, so I had no proof of purchase. Eventually they typed up an invoice in an email, but it was really unprofessional.

The kits took 3 months to arrive, WAY over their 21 day limit. I couldn't contact them (through email, phone or even lawyers letter), and I had no idea whether my kits ever came. When they came, 3 of my shirts had no numbers on them, despite the fact I paid for them all to be numbered, so I've had to pay to get them numbered.

The kits were decent quality, but the hassle and worry were not worth the product. ABSOLUTELY AVOID AT ALL COSTS!

We decided to place an order with Prosoccer UK for a Senior Kit and 7 Jackets back in June, this could of potentially been 14 more team kits for our junior teams. After several telephone calls and emails confirming our exact order and print details with the guarantee of delivery 7-10 days. We made a few changes to the kit ie different colour socks and shorts and clarified this with a back up email. We received a telephone call 2 days before delivery just to confirm where we wanted the print on the Jackets, the order arrived Jackets NO PRINT, short sleeve shirts arrived long and shorts and socks completly the wrong colour. The only thing right with the order was the Keepers kit. After getting through to them we were told it was our fault, on protesting this it was then the print teams fault, no blame being taken from the sales team. We had to send the whole kit and jackets back at a cost to ourselves and still waiting the refund promised for postage. Numerous of calls made sometimes being on hold for nearly and hour just to speak to the manager whos always on the shopfloor, but managed to speak to him one day and he promised we would receive the correct kit and jackets within 24 hours ~ 2 weeks later still no kit and when it did eventually arrive the jacket print was wrong and the shirts had been cut from long sleeve with very poor stitching with no flex to the stitch, spoke to Lionel again, who told us this is the "NORM " all kits are done like this, I think he thinks im stupid,. They will now not call me after leaving messages to contact me or even respond to emails where I have attached the kit stitching done by themselves. This was an Adidas kit at a cost to our Sponsor of £600. Their invoices show "Proteamwear" they are not linked to Proteamwear in Chester who receives loads of calls about Prosoccer UK. Matt and his team were very helpful and gave some good advice and contacts. Adidas are now dealing with my complaint and are fully aware of Prosoccer UKs bad customer service and now the quality of our order.
AVOID THIS COMPANY to save you time and money.

I ordered a kit from this joke of a company on the 19th August 2010, it is now the 14th September 2010. Let's not forget that on this companies website it says 'Available for quick delivery' underneath the kits, now i'm not and unfair person but quick delivery to me would mean 2 weeks, as you can see it's nealy a month now and they still haven't delivered. Best part is, I contacted these clowns and asked about my kit and they told me it would not be in stock for another 2 weeks, so I asked have you got another kit in the colours I needed in stock, Nicola said yes we do, so I said I'll have that one then, she then promised me I would have it the week after speaking with her, needless to say 2 weeks later, still no kit has arrived. If you need a kit in a hurry don't deal with these people, in fact if you want an easy order process and good company to deal stay well clear. I shall be taking further action if these people do not come back to me by the end of the week.

I run a football team in West Lancashire League and have a good squad of players whom have played at a decent standard, many of whom have played in The Unibond League.
Building this side made me invest in a kit to match the team so i ordered £1400 of kit from ProsoccerUK.
The kit i chose was by adidas as was the tracksuits.
The girl on the phone said that if i placed the order with them we will get the kit within 10 working days.
We paid in full and are now awaiting the order 7 weeks! After it was paid for.
We play our 7th League game this weekend in last seasons old kit.
We promised the players the best quality kit but sadly it has yet to arrive.
The worrying thing is there is only 1 number to call this company and nobody ever answers the phone, i was also once on hold for 22 minutes and when she came back to the phone she thought i was someone else!
I seriously have doubts whether this company really exsists or if its an internet scam?
I would advise anybody to avoid this company if you can call them that and will spread the word once our website is launched.
AVOID THEM AT ALL COSTS

This is a really good site and has everything you would need. www.prosocceruk.co.uk looks great. I came across the site and was looking for some new football kit but came away for allsorts of other stuff as well. I got some training tops and socks. I even ordered a captains armband for my team.

If you run a team as well you can also get loads of training equipment as well. This is a really great site to look at and they didn't disappoint with their service either.

If I can spare one person from making the mistake of ordering from this company creating this review will be worth it. To make things brief, kit ordered in August (and money taken from account), now in November - no kit, no refund - no contact. Banks involved, legal advice obtained, a total nightmare. I should have know better - If I couldn't contact them, which I couldn't, then I shouldn't have ordered from their 'slick' website. AVOID AT ALL COSTS. YOU WILL PAY THEM MONEY AND THEN NEVER BE ABLE TO CONTACT THEM, try and phone/email them - it's a JOKE. They deserve a zero but I have to give them a '1' :o(

When placing an order for a football kit costing over £250.00 i was told that my order would be with me within 7-10 working days. On the 10th day i rang up to see where my order was and was told it wasnt in the country and they didnt know hoe long it would be. I needed the football kit within the time frame i was given as my team had a match. I was told that the manager would call me back which he did not do. I had to weait 2 days for the manager to call me back. He said there was nothing that he could do but my kit would be with me in 2 weeks so it was now a month late. When the kit arrived i only got the shirts not the socks or shorts. When rining back it took the manager another 2 days to call me back even then he didnt know when it would be. I tried calling them again everyday asking when my remaing delivery would arrive with no explanation. In the end the manager said that he was fed up with me ringing up every day trying to find out where my remaining order. He was rude and abusive and told me to wait or get my money back but to stop ringing him! I have written 3 emails of complaints to the director with no reply! I have also complianed to trading standards.
This company is awful and the staff are rude especialy the manager lionel! Dont use them