Print Your PetReviews 134

I received my product, so it is not a scam... however, let me tell you how awful the customer service for this company is.

I ordered in the beginning of October hoping to give my best friend a blanket to honour the legacy of her passed pet. I ordered well in advance - especially well in advance of their cut-off for Christmas, which was mid-November. I emailed after a few weeks to determine the progress on my order and expressed the need to have the gift for Christmas. I was met with rude and confrontational, unprofessionally written emails. Further, I expressed my dismay towards the emails I received and waited a few more weeks until I once again asked where my order is and if I will be receiving it. At this point, it had been so long that I assumed the company was scamming me. I told them I would have to make a claim with my credit card company if they do not reply to my emails and tell me the progress on my order. I was threatened with illegitimate legal action, and from then on the company went silent. I am knowledgable about the law so I knew that they could not sue me for anything, but I continued to wait to see if anything would happen with my order. Christmas passed and I continued waiting, but eventually I was about to file a complaint through the BBB. I then received an email about my shipping and eventually the product did come, and it is nice. However, the company is absolutely awful in terms of customer service, communication, and timeliness.

I've written an honest review before, but unfortunately for Print Your Pet, I feel the need to write one again since their snarky "customer service" just emailed me.

I'm hoping people check out this site before ordering for the holidays. I wish I had last year. You will undoubtedly be disappointed if you take the risk.
DO NOT DO IT.

First of all, they aren't a one star company, they're a zero star company.

This company is a joke. *If* you get your product it will at least 6 months later than what they say. And that's if you get it. And that's also after a frustrating 6+ months of no one getting back to you, or straight up lying about where your product is.

The positive reviews on here cannot be real. Has to be their pathetic excuse for customer service using their time to write fake reviews instead of helping customers.

Their customer service is terrible, their shipping time is terrible (if they do even get to it), and their products aren't worth it.

Order off literally any other similar site, you're sure to be happier than you will be ordering from them.

I saw another poster recommend contacting the Federal Trade Commission along with BBB.

Everyone should do this because although the BBB can't do much, but the FTC can. And this company NEEDS to be shut down.

I will be contacting them about my experience with this joke of company and I'll be patiently waiting for Print Your Pet to try to contact me with some immature, vaguely threatening email... the one thing they ARE good at.

Ordered a blanket in November with a "guarantee" ad from them saying if ordered by "x" date you will receive items in time for x-mas. Well here we are and its January 14,2019 and I have yet to receive my blanket. I had e-mailed them about a week before x-mas to check the status of my order with no response and could not find a phone number anywhere. Very disappointing and terrible customer service. They should have sent out a mass e-mail prior to the holiday stating they were experiencing a back up in production due to high volume and that items will be delayed into the new year WITH an opt out option for a refund. This was supposed to be a gift and I had to run around last minute to find a half $#*! gift vs this which was supposed to be something sentimental to that person. So annoyed. Do not waste your time or your money with this company. I don't care how good or how nice the items look when they FINALLY come in. NOT WORTH IT TO ME.

DO NOT WASTE YOUR TIME OR MONEY ORDERING FROM THIS SO CALLED "company". I ordered a custom blanket from them on November 25 and I still haven't received it. Not to mention I ordered by the cut off date to get it before Christmas for a gift. I have emailed them MULTIPLE times and each time they are very rude and are not in the slightest bit helpful! And I waited for almost a week for someone to even respond back to me each time. We are now 7 weeks out since I ordered and I haven't even gotten a proof to edit to have them even begin. I will not be surprised if I don't ever receive my order seeing how I haven't heard back from them from the most recent email I sent them. But they didn't wait around to take my money that's for sure!

This company is a complete scam. As I'm sure hundreds have said - I wish I had googled the company before making a purchase. We all have similar stories: they reach out and ask for more money, if you try to contact them in ANY form you will not get a response back, if you threaten them in any way they will threaten you back, and you're left kicking yourself. If you made a purchase from this company, IMMEDIATELY go to your bank or however you purchased the item, and fial a claim. Get your money back (just not through them). Also, SPREAD THE WORD! Let others know not to trust them. They have screwed hundreds of customers, and they should be put out of business.

I ordered a blanket and never received it. They have the worst customer service I have ever dealt with. Order place on December 4th, and haven't yet to receive.

I order $114 worth of merchandise from this company for Christmas gifts on Nov. 8, well ahead of the website's stated deadline to receive by Christmas. It's now Jan 8. And I still have no products. I've emailed numerous times and if they did respond, which was only a couple of times, they asked me to be patient but still couldn't give me any idea of when I could expect my order. They have horrible customer service and have collected my money but have not fulfilled the order. Save yourself your money, the hassle and frustration.

DO NOT ORDER FROM THIS COMPANY!
They are a complete scamming company. I ordered a blanket for Christmas on November 5,2018, and today is January 5,2018, and so far no blanket. I have written them several emails and have gotten rude and short responses that all respond with "wait a little longer" or "be patient" when I was requesting a refund. I have emailed them about four times, and now my email and account has been blocked and I am no longer allowed to see my tracking information. Also, there is no phone number on the website, and the address they provide in Dallas, TX is false. THIS IS A RED FLAG. Print Your Pet is a disgusting company that is taking thousands of dollars every day without providing a product. They are hard to work with, rude, and this whole company deserves to be taken down. Also, my order ID is false because I don't want PrintYourPet to contact me about anything I have said in this review. PrintYourPet's, *, deserves to serve time for this criminal business. Again, DO NOT ORDER FROM THIS COMPANY!

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