Printify

I have been a Printify merchant for a while, but this experience has been a total nightmare. Since March 23rd, I have been misled, ignored, and lied to by their support team.

I specifically asked twice—ON RECORD—if they could handle a Priority USPS shipment to an APO (Military) address for a 16x20 canvas. They confirmed it twice. I placed the order on March 25th, but they failed to fulfill the shipping they promised. I spent 7 days fighting with their supervisors, only to be told 'sorry, we can't do it.'

They forced me to cancel the original order and create a new one manually on April 2nd. Now, their support agents are shamelessly claiming the order is 'new' and 'only 3 days old,' completely ignoring the 10-day delay THEY CAUSED.

I had to refund to my customerout of my own pocket because of Printify's incompetence. They refuse to expedite production with their provider Jondo, refuse to connect me to a supervisor, and keep repeating 'standard procedures' like robots.

And can you believe it? Even after these 12 days of failure, they are still telling me to wait for approximately 5 more days! If you value your business and your customers, DO NOT TRUST PRINTIFY. They will fail you, mislead