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PrinterPix

2.7

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PrinterPix Reviews Summary

PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.

service
260
value
235
shipping
244
returns
142
quality
194
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15,188 reviews

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Utah
1 review
0 helpful votes
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The process was quick and there was a great discount
June 14, 2024
Updated review

The process was quick and there was a great discount. Good quality.

Date of experience: June 3, 2024

The site was easy to use
December 28, 2023
Previous review

The site was easy to use. My only complaint is that as soon as I entered my Groupon code the shipping amount went up by $3.00 which seems a little dishonest since I was still ordering the same item!

Date of experience: December 27, 2023
Georgia
1 review
0 helpful votes
Follow Jenna G.
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The service was super easy to use to design a custom blanket for my mother for mothers day! Overall I am mostly content with the way it came out, although I was disappointed with the blanket a bit, it looked like the blanket was misaligned when printing took place, as some of the images are coming off the blanket.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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I ordered 2 day shipping and it took about 2 weeks. Their customer service was very nice to refund me the extra charges for shipping and the picture book came out great!

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
Follow Keela E.
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I was not expecting the photo book to include an extra page in the back on the book with barcodes and order numbers, especially after paying an additional fee to remove all PrinterPix branding. In my opinion, this cheapens the look of the book.

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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My experience was great
June 14, 2024

My experience was great. It was easy to upload and manipulate the photo to be centered and look good. The printing was vivid and my puzzles turned out wonderful. These will be my students end of the year gift.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Great, great, great, great, great, great, great, great, great!

Date of experience: June 3, 2024
Illinois
2 reviews
0 helpful votes
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The customer service was great and very fast when I had to change my original shipping address. 10/10 would recommend.

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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I paid for expedited shipping
June 14, 2024
Updated review

I paid for expedited shipping. The ad did not state the normal processing time but I had thought with expedited shipping I should get it by 2 weeks time. It took a lot longer than the 2 weeks so the gift was late past their birthday. The quality is great, but they need to let people know how much time.

Date of experience: June 3, 2024

Process was quick & easy
May 18, 2024
Previous review

Process was quick & easy.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
Follow Tomicka D.
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The blanket was a lot smaller than I thought. It said my order would arrive before Mothers Day and it arrived days later

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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I ordered a 1000 piece puzzle 4 days before Mother's Day and paid $120 EXTRA to have it delivered on time. The puzzle shipped 10 days later and arrived two weeks after Mother's Day.

I emailed to confirm the order, no response. There was little difference between this order and a complete scam.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
Follow Michelle Y.
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I ordered several photos of different sizes. Great product quality!

Date of experience: June 3, 2024
Arkansas
1 review
0 helpful votes
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Little difficult to use the site
June 14, 2024
Updated review

Little difficult to use the site. Small pictures are blurry

Date of experience: June 3, 2024

Little difficult to use the site
May 19, 2024
Previous review

Little difficult to use the site

Date of experience: May 9, 2024
Massachusetts
1 review
0 helpful votes
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The email just came to ask if I got it when I sent one when I first got it because I never got a tracking number or anything like confirmation that I got it but it came out of my bank.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Everything came out perfectly!
June 14, 2024

Everything came out perfectly! I'll definitely buy more in the future

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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It showed up two weeks later than it was supposed to. Had an order by date to receive for Mother's Day and I ordered 4 days earlier and received it almost two weeks after Mother's Day.

Date of experience: June 3, 2024
Virginia
1 review
0 helpful votes
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It was pretty great, she loved it so much. Use it every chance she gets.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Took over a month for my items. Was told it would be fast shipping.

Date of experience: June 3, 2024
Vermont
1 review
0 helpful votes
Follow Preston Z.
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The photo came out well, but the packaging was very poor, and the exterior packaging was all destroyed upon arrival. Luckily, the picture itself was not damaged.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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My product was delayed for quite a while because it was out of stock. Then when it arrived, the paper on the back was torn and the frame was bent. I am sure you are a great company, but this item was not great.

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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Loved the book I created for my client! Easy to create and navigate.

Date of experience: June 3, 2024