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PrimeStyle

3.8

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PrimeStyle Reviews Summary

PrimeStyle has a rating of 3.8 stars from 366 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeStyle most frequently mention customer service, diamond jewelry and engagement ring. PrimeStyle ranks 6th among Diamond sites.

service
14
value
15
shipping
14
quality
14

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Oregon
1 review
1 helpful vote
Follow Lisa D.
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I ordered a pair of stud earrings from Primestyle with 0.50CT round cut diamonds in yellow gold. The earrings were great, the only problem was the back was coming off quite easily. I almost lost the ring because of the problem. I contacted Primestyle and told them about it, they were kind enough to replace the back. It’s much safer now. Coming to the jewelry, what they offer is quite justified for the price they charge. So, I’m quite happy with my earrings. You can try them out too.

Date of experience: July 19, 2013
Missouri
1 review
2 helpful votes
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I didn't buy any product from Primestyle... my best friend had got a new bracelet from them and I was so jealous of her... anyway, just thought of conveying that I liked what they sent to her and I'm about to get one for myself too. I have already chosen a better color stone bracelet on their website. Primestyle, please don't let me down!

Date of experience: July 18, 2013
Indiana
1 review
1 helpful vote
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Amazing stuff
July 18, 2013

Amazing stuff.

I got exactly what I ordered.

The diamond jewelry they sell is actually very good (saying this even though I bought just once from them).

I ordered a pair of 1.50Ct emerald cut diamonds from them and they were delivered to me 3 business days.

I live in New York City so I got it rather quickly. I don't know if they offer similar kind of service to other cities as well.

I went to my nearest diamond jewelry and got the carat and color/clarity group tested and they were perfect.
Finally, it's true. Diamonds are girls best friends. :D. thanks primestyle.

Date of experience: July 17, 2013
Indiana
1 review
2 helpful votes
Follow Jia H.
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The service
July 17, 2013

The service- This is the interesting part. I had first faced quite difficulty while placing my order as this was my first ever purchase from them. But their rep, Thomas David was helpful enough and guided me through the entire process. From their I was being regularly updated about the delivery of my ring.

To end this review, they are quite a reliable store however I believe they need to increase the number of their products. I believe they deserve a 4.5 Ratings, for sure!

Date of experience: July 16, 2013
Florida
1 review
14 helpful votes
Follow Jennifer A.
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Few days ago, I booked a wedding set made of white gold embedded with diamonds. Primestyle charged my credit card $814.99. It did not bother me because I ordered what I wanted. But what was delivered to me was not something I ordered. It totally pissed me off.

I immediately contacted the Primestyle team. They apologized and ask to return the wedding set. And in exchange they sent me the item I ordered along with a complimentary gift. I appreciate their efforts and quick and timely response to the issue.

Date of experience: July 15, 2013
Georgia
1 review
1 helpful vote
Follow Julian H.
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To start with I have to say that Primestyle has been an amazing experience for me. I have purchased diamonds from other online stores as well but honestly none are really as good as what Primestyle offers to its customers; I have tried nearly 3-4 online stores so far. From Primestyle’s customer support staff to range of diamond cuts they offer and also to the effortless website design that makes it easy for you to navigate and buy an item, most of the things about them are on par with the others. But mind you, in order to have a likeable jewelry, not only does the store owners deliver it to you without any defect but your choice of the jewelry matter. If your selection is something that doesn’t impress your friends and colleagues then Primestyle is not responsible for it. Having said that, these people mostly have good designs though I think their inventory could be a bit bigger but what they delivered to me was upto the mark and I am very happy to buy from them. Thanks folks!

Date of experience: July 11, 2013
Florida
1 review
2 helpful votes
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I had high expectations since this was my first ever purchase of diamond jewelry online and Primestyle could have done better. Initially there was some error during the order placement, I had to call them to get some help on it. Then, once the order was placed, it was delayed for a couple of business days. So my curiosity to take my yellow gold diamond ring kept growing for nearly a week. Finally I placed a wrong size ring. I had used the ring chart on their website but for my bad luck, I miscalculated it. Anyway, the good part was - I received the ring and they willingly helped me exchange it without any extra shipping charges. So I think it was an okay experience for me. I think I’m going to have to order another jewelry to be able to provide a much positive review. Good luck Primestyle.

Date of experience: July 10, 2013
New York
1 review
1 helpful vote
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I have been purchasing jewelry from Primestyle website for the past couple of years. Over the years, I have bought like 3-4 jewelry pieces and i have had a fabulous experience purchasing from them. Their deals are awesome when compared to any other jewelry store in the market and they value their customer's money, is what I learnt in the 2 years. I had ordered a yellow gold ring but they sent me a white gold ring by mistake; however, even before I could call them up, they realized their mistake from their end and called me immediately. I was a little surprised as I didn't expect the call and then they replaced the ring metal with the 18kt white gold that I had ordered.

I even went to a local diamond jewelry store to verify the diamond clarity and color groups, and they were also the same that i wanted, since then I always purchase from them. Primestyle get ready to get one more sale from this Christmas. Thanks!

Date of experience: July 7, 2013
Kansas
1 review
1 helpful vote
Follow Christina H.
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Nice ring and nice service.

Two days ago I got my diamond ring from Primestyle

I'm head over heels in love with it.

The emerald cut – nothing beats an emerald cut.

Primestyle service, I wouldn't say it was an amazing experience but it was good enough and nice.

I got the right ring delivered on time and that's what mattered to me.
I think I am going to use their service again for Christmas. Thanks guys.

Date of experience: July 6, 2013
Washington
1 review
1 helpful vote
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2 Points – Great Service and Great Prices

Primestyle, I must admit, you have the most competitive prices on all the websites that checked before I chose to buy from you. I had a limited budget for gifting my wife on our wedding anniversary and with your assistance we had a fabulous anniversary. She was totally surprised by the anniversary ring and even more surprised when I told her the price.

Second, being not so familiar with internet shopping, it was important that I was guided throughout my purchase. Your representative took the time to help me navigate the website, order form and of course the ring selection process and it made my job really easy. Thank you for the great service.

Date of experience: July 5, 2013
Washington
1 review
1 helpful vote
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I bought a matching wedding set from Primestyle for my wedding as the rings looked really great online. When we finally received the wedding set, we were shocked that we received a completely different design, and we were quick to call them up. They admitted their mistake and replaced the product within 5 working days. Luckily, we still had good amount of time for the event and they were also quick on fixing the mistake. So the next set of rings was perfect and exactly how we wanted. Overall, it was an above-average experience and I would be happy to shop from them again. Thanks Primestyle for prompt.

Date of experience: July 2, 2013
California
1 review
1 helpful vote
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One word, Helpful!
July 1, 2013

One word, Helpful!
I have bought several products online and Amazon is my favorite shopping site like the millions. But for my pendant i wanted to try a different jewelry provider… just hopped onto Primestyle, read their reviews on the internet and after a careful study went after my ever diamond pendant… their service has been absolutely amazing. From helping me through the order process to keeping me updated about the delivery, Primestyle is genuinely very helpful. It was a great experience buying from you. Thanks for helping me throughout.

Date of experience: July 1, 2013
Washington
1 review
1 helpful vote
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Primestyle is best website for buying jewellery online. I bought ear-rings for my sister’s birthday. Sales executive on primestyle are highly knowledgeable and professional. They remain active all the time and always try to help their customers at every step. I saved lots of time by ordering ear- rings from primestyle. The site is very user friendly and I am also planning to buy more jewellery from this website. I have visited many online diamond websites but this website is awesome.

Date of experience: June 29, 2013
California
1 review
2 helpful votes
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Buying diamond jewelry never seemed such an easy task to me. My friend told me about PrimeStyle, and I ordered a round cut eternity band of 1.80 CT from them. They have put it under the clearance sale item, and I never imagined getting such a spectacular piece in just 920$. The ring came to me within 4 days of ordering, and it looked so dazzling that I could not resist wearing it right away. I am so much impressed with the quality of the ring that I have made up my mind for buying a pair of earrings in the coming month.

Date of experience: June 28, 2013
India
1 review
1 helpful vote
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Purchased a ring for my mother's birthday. I received ring 1 day late but the site updates me about the delay but I received my ring in correct time. I also ordered some more jewellery from this site and that was awesome. I can completely trust this site for purchasing jewellery. My Mom also like jewellery from this website... :)

Date of experience: June 28, 2013
California
1 review
1 helpful vote
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Ordered a diamond pendant from PrimeStyle few days ago, they promised to deliver it in two working days. But the delivery was delayed by another 2 days. But the good part was – they kept updating me about it via email, and delivered what was ordered. The product quality is excellent. It is all worth the wait and money spent.

Date of experience: June 27, 2013
Pennsylvania
1 review
2 helpful votes
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I ordered earrings for our 40th anniversary. They could not deliver the order in time. I cancelled after various promises from them. They than delivered 3 weeks later. My wife was already upset, and I returned the order. 3 weeks have passed and I am still waiting for a credit. To order, I had to send copies of my credit card and drivers license (a first for me) STAY AWAY FROM THIS SITE!

Date of experience: June 27, 2013
California
1 review
1 helpful vote
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My bad, I choose the wrong ring size. The ring is stunning but doesn’t fit my girl’s hand. I contacted PrimeStyle about it. They were quick to respond and asked me to send it back to them for the size change. Let’s see what happens. I hope they change and deliver it as soon as possible. My girl and I are patiently waiting!

Date of experience: June 26, 2013
California
1 review
1 helpful vote
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The best thing about Primestyle is there order delivery status updates. I was getting updates on almost every stage. I first got a message stating that my order is specifications have been received and would be shipped in 3 business days. Then next update stated that a diamond expert would carefully choose the diamond for my jewelry and it is scheduled to be shipped in 2 days. Final message stated that the order was scheduled to ship tomorrow and I received it on the exact same day as mentioned. When I opened the box, I was amazed with the diamond shine; it looked much better than how it looked on the website. Happy with their service.

Date of experience: June 25, 2013
California
1 review
2 helpful votes
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This is one truly value providing company. Very beautiful and elegant designs are what I always wanted in my jewelry. Primestyle's delivery…bang on time. Their customer service…prompt and up to the mark. I have just one complaint though, there was some problem while I was making the payment, it was not going beyond the order page, but they were quick to address my issue when I called them. It was a satisfactory experience buying from Primestyle. Told my friends about it already.

Date of experience: June 24, 2013

From the business

Here at Primestyle.com we carry our own merchandise as we are a true manufacturer. Primestyle.com was created to offer you a new way of shopping for the finest jewelry and diamonds that compliment your lifestyle. Our business philosophy offers you the widest selection of popular designs and best quality merchandise at the absolute lowest prices. Our factory was established in 2001 and we will continue to offer shipping locally and internationally.


primestyle.com
Founded in 2001
Guttenberg, New Jersey, United States
+48
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