On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Item looks perfect and is so comfortable, shipping was timely, and price was very reasonable
You guys made it easy. Thank you. I will be shopping with you again.
Great job! Shirts fit perfect I will recommend to all my alumni buddies
The order was the wrong color and no Has arrested in customer service and I did reach out to somebody but I did not hear anything back
Easy to use website, size fits perfect, fast order fill, great shirts
They delivery time frame was really good. Just not impressed because I didn't get discount it showed and no way to contact u guys to help fix that.
I'm really impressed with the quality of the items I ordered!
Maybe just better quality hoodies, great and amazing logoo and i love that is engraved!, pluss dont forget to use clear plastic bag instead of just putting the merchandise in the plastic mail bag
HARD WHEN TRYING TO ADD NAME TO A JERSEY, finally got the name on, after that it was easy, fast service and delivery
About as quick as you'd expect as far as delivery time. No inconvenience and very easy
:)…………………………….
……………………………,,,
……………………………………………………..
I was completely satisfied with my order. It was a gift for my Godson. He was so surprised when he opened his gift to see his year of graduation.
Everyone was very helpful, and quick delivery……. …………. …..
Great the website was easy to order from and the shirts fit well.
My order was shipped in a timely manner and everything arrived correct and customized how I wanted!
I don't know when it would be coming since there were bo shipping dates available at all. So I blindly ordered it and even when I got an email about the tracking number it didn't work. I have bought here before so I knew it was legit but it kind of threw me off since I had no information at all.
Easy shopping; delivered a day earlier than they said; very nice quality
Very satisfied
Shirt arrived in great shape. Love the script & shirt. Happy with the quality and timely delivery.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members