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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Quick and easy. The quality was what I expected and the shirt looks great.
I love your products but i think the shipping is very high.
I love your products but i think the shipping is very high.
One order placed at the same time has not arrived.
Great thank you always —-its always been wonderful guys……
Everything looked great. Even better then expected. Will definitely order from them again.
Very easy on line shopping. I don't like your policy of no exchanges. Your clothes runs small.
Easy and able to order (1) item as minimum. It would be nice if you had athletic logos as well.
Easy ordering and timely delivery. Will consider ordering again.
There was no place for me to enter coupons when checking out.
I love Prep Sports! I use this site to purchase all of my spirit wear for both of my kids' schools and the school that I teach at!
I love Prep Sports! I use this site to purchase all of my spirit wear for both of my kids' schools and the school that I teach at!
Can't believe you have all of these logos and choices. Love the tee shirt I got today.
We loved the options to customize our order. The option to add my son's future matriculation year was fun!
We loved the options to customize our order.
I bought a shirt and tossed it in the trash after receiving it.
It was easy to pick out the color, size and decoration.
I was able to choose exactly what I wanted.
Good experience from start to finish! I love the fact that they text me as the order moves thought the process.
Overall great experience. Easy to use website. Wish you had more options of drifit athletic wear shirts
Easy to shop and customize apparel. Good quality and good price!
Always good deals and service and find the coolest things
This website was very easy to use. My purchased items look just like what I ordered and came just in time for my son's first game.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

