Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Prep Sportswear

Prep Sportswear

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Prep Sportswear?
grey stargrey stargrey stargrey stargrey star

Prep Sportswear Reviews Summary

Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.

This summary is generated by AI, based on text from customer reviews

service
1,722
quality
212
This company does not typically respond to reviews

Instant Feedback

88,112 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Tricia P.
Unfollow Tricia P.
Share Review
Report Review

Orders
December 5, 2024

Easy to order and confirm. Options are decent. Nothing additional

Date of experience: November 25, 2024
Arizona
1 review
0 helpful votes
Follow Ronald D.
Unfollow Ronald D.
Share Review
Report Review

Good
December 5, 2024
Updated review

Good. Nice selection of product. Shipped well and delivered in a timely manner

Date of experience: November 25, 2024

Good
November 11, 2024
Previous review

Good. Nice selection of product

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
Follow Greg R.
Unfollow Greg R.
Share Review
Report Review

Lots of options and fun customizing
December 5, 2024

Lots of options and fun customizing. The site is very easy to navigate. Prices are reasonable and shipping is fast.

Date of experience: November 25, 2024
Wisconsin
1 review
0 helpful votes
Follow Terri D.
Unfollow Terri D.
Share Review
Report Review

Perfect!
December 5, 2024

Great quality and prompt delivery! Just placed another order!

Date of experience: November 24, 2024
Canada
1 review
0 helpful votes
Follow Jan F.
Unfollow Jan F.
Share Review
Report Review

The toque I received is very flimsy, I doubt it will keep my son's head warm.

Date of experience: November 24, 2024
Wisconsin
1 review
0 helpful votes
Follow Jan E.
Unfollow Jan E.
Share Review
Report Review

Colors
December 4, 2024

Sometimes the colors don't match; hat, shirt, sweatshirt can all be a different shade.

Date of experience: November 24, 2024
New York
1 review
0 helpful votes
Follow Karen V.
Unfollow Karen V.
Share Review
Report Review

Easy ordering
December 4, 2024
Updated review

Easy ordering. The shirt was perfect! Would order again from this company

Date of experience: November 24, 2024

EASY ORDERING
November 10, 2024
Previous review

EASY ORDERING

Date of experience: October 31, 2024
California
1 review
0 helpful votes
Follow Monessa C.
Unfollow Monessa C.
Share Review
Report Review

Excellent Customer Service!
December 4, 2024

Excellent Customer Service! I was pleased with my experience

Date of experience: December 17, 2024
California
1 review
0 helpful votes
Follow Evan L.
Unfollow Evan L.
Share Review
Report Review

Bad website, poor detail for customer about order before and after purchase, way overpriced for the quality, painfully slow processing and shipping.

Date of experience: November 23, 2024
Virginia
1 review
0 helpful votes
Follow Frederick G.
Unfollow Frederick G.
Share Review
Report Review

Late
December 4, 2024

So Slow getting my order. I need the order I placed today by Christmas

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
Follow Michelle N.
Unfollow Michelle N.
Share Review
Report Review

DePaul college prep football are the new 2024 state champions

Date of experience: December 7, 2024
Massachusetts
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review

I placed my order and received it within a few days. Totally satisfied with my purchase!

Date of experience: November 23, 2024
Georgia
1 review
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review

Terrible customer support regarding tracking orders
December 3, 2024
Updated review

Terrible customer support regarding tracking orders. The chat process is awful.

Date of experience: November 23, 2024

Ease of shopping
November 8, 2024
Previous review

Ease of shopping

Date of experience: October 29, 2024
New York
1 review
0 helpful votes
Follow Donna N.
Unfollow Donna N.
Share Review
Report Review

Good
December 3, 2024

Good experience and shopped here before…nothing more to say

Date of experience: November 23, 2024
California
1 review
0 helpful votes
Follow Catherine W.
Unfollow Catherine W.
Share Review
Report Review

Always so easy
December 3, 2024

I love how reasonably priced it is to get one screen printed item

Date of experience: November 23, 2024
New Jersey
1 review
0 helpful votes
Follow Shawn E.
Unfollow Shawn E.
Share Review
Report Review

They have great designs and reasonable prices which make Prep Sportswear a great site to shop for school apparel!

Date of experience: December 19, 2024
Maryland
1 review
0 helpful votes
Follow Thomas N.
Unfollow Thomas N.
Share Review
Report Review

Very fast, excellent service, super happy with my order. Will definitely use again.

Date of experience: November 23, 2024
Illinois
1 review
0 helpful votes
Follow Mandy K.
Unfollow Mandy K.
Share Review
Report Review

Good quality and fast service
December 3, 2024

I have ordered shirts to support my daughter's college basketball team and been very happy.

Date of experience: November 23, 2024
Georgia
1 review
0 helpful votes
Follow Beth H.
Unfollow Beth H.
Share Review
Report Review

I it was easy to order the sweatshirt
December 3, 2024

I it was easy to order the sweatshirt. They had all the information about my granddaughters high school. And when it came it looked great. Very good quality, heavy cotton sweatshirt. She loved it.

Date of experience: November 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Sean G.
Unfollow Sean G.
Share Review
Report Review

Easy to see product designs before making a purchase. Plenty of design and color options. Super fast shipping!

Date of experience: November 22, 2024

From the business

The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.

The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.


prepsportswear.com
Seattle, WA, United States
+30
See all photos