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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great item wearing all the time. Good price fast delivery
I will by from again.
Website was easy to navigate and order was delivered promptly.
This is the third order I placed with you and this was the best delivery out of the 3 of them. The first 2 orders seemed like it took forever to get them. This order was received within a few weeks, which I thought was very good. I understand you make to order so it does take time to complete orders. I appreciated the speedy delivery on this order! Quality has never been an issue!
It's a normal experience for shopping on line.
Great quality items. Shipping was a little slower than expected.
Very user friendly and able to get exactly what I needed.
Very fast shipping and great quality! Everything went really well!
Great experience as always you guys ship fast and my kids were very excited! Sadly your sizes run so small though.
Excellent experience in terms of ordering and timeliness of delivery. Price for shipping is a bit high but the time to produce and deliver is fantastic!
My experience was great. I had to re-order my sweatshirt with no problem. Thanks
Good experience with Prep Sportswear for my order!
Overall great experience and order from you guys. Loved the customized hoodie, but the sweatpants were smaller than expected.
I was offered a 30% discount for subscribing and becoming a new member and then making a purchase for the first time. My total does not reflect this 30% discount. I wrote to the help desk - and I was assured that the discount will be taken. I really hope this promotion is honored.
I was offered a 30% discount for subscribing and becoming a new member and then making a purchase for the first time. My total does not reflect this 30% discount. I wrote to the help desk - and I was assured that the discount will be taken. I really hope this promotion is legit!
Was Very easy to order. Received the items quickly.
Quick delivery and the material is a great quality!
Great, item arrived on time and exactly as described.
Everything was great. I have placed several orders in the past.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members