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PowerSellerDigital has 61 customer reviews and ranks 81st in the Drones category. Common review topics include credit card.
I purchased my camera 2-1/2 years ago. At the time, I was told I am receiving a 3 year warranty (as stated in my invoice). When I contacted them to say my camera is malfunctioning, they told me to contact Nikon directly (Nikon warranties the product for only one year) or the "warranty company that I filed the camera under"(?). I told them that the warranty was provided by PSD and they kept insisting that "they aren't a warranty company and have no idea who honors the warranties they provide.
Typical internet scan that, unfortunately, I fell for.
Crooks, Thieves, Lies, Cheats, Dishonest, Sorry SOBs, Scum of the Earth, dishonest, Frauds, swindlers
Just spoke to Peter (Horrible Customer Service Manager) regarding my backordered item: http://powersellerdigital.com/details/******* YET! Here is the link showing the item I ordered in NOVEMBER 2017 for a CHRISTMAS 2017 delivery IS IN STOCK! - Per Peter "I don't work on the Website ma'am..."
However, customer service is less than helpful, less than professional, less than, less than... I should've paid better attention to the other reviews prior to ordering from them.
DO NOT WASTE YOUR TIME OR MONEY OR SANITY with these idiots!
DO NOT BUY FROM THIS COMPANY!
I should have read the reviews before I bought. Not only did they pull the battery scam on me. When I received my order the invoice was for even more than the camera and the additional battery with no itemization or reasoning why, I went back to the email they had sent me after purchase. There is NO write up in the email describing what I purchased or at what price. I called and they said the extra charge was for the battery charger. What the heck? They were NOT authorized to charge my card for more than what I purchased and I think its ridiculous that a charger wouldnt be included with the camera. As this was for my sons birthday and already late, I tried to let this go. (Besides, they have a 15% restocking fee for returns!).
If that wasnt bad enough, when I opened the box, the camera was the wrong color! These guys should be shut down!
I ordered a Canon G2 and was told it was on the way. I received and email asking me to call and verify my purchase. When calling, I'm told there's no battery or charger with the unit. I say OK, I'll get those on my own- send along the camera. I wait 4 weeks - no camera. I call (4 days before Christmas) and am told they cancelled my order! I asked WHY - and was told they were out of stock. I wanted to know why they hadn'd contacted me, to which they insisted they did. I can assure you - they did NOT! This ruined Christmas for my daughter, as this was the ONLY thing she wanted. I will NEVER use this company - and have been going out of my way to put reviews, BBB complaints, FB posts, and anything else I can think of to let people know what a bunch of fraudulent $#*!s they are.
As everyone indicated, this is a fraud. DO NOT order from them. Same experience, they indicate it doesn't come with battery. I then told him I'm find with it. Then he tells me it doesn't come with WIFI. I told him I don't use it. Then he tells me it doesn't come with English and is missing functions. Hilarious. He kept trying to upsell me to a "full model". And of course he gets really pissed when you start questioning him. Canon doesn't sell a new camera that comes without battery, strips away functions, comes in a diff color, and runs only in Chinese. Bruce is a complete fraud. The number is *******502 x1. This is a pure jerk who is exploiting people. Bruce from Power Seller, I truly hope people become aware of this before they order.
Ordered a Nikon b500 on Cyber weekend. I wanted the plum color which the site said was in stock. I received it in red. No instruction booklet, warranty etc. Camera was not in original packaging - just wrapped in bubble wrap. I also got the phone call that I needed the battery. What a joke. It uses 4 AA batteries. The battery pack is just a recharger. I didnt know this so I ordered it. I also didn t know there were shipping charges. That is in the fine print - not the amount though. I called them. Got a rude representative. I may send back and just pay the restocking fee. Wiser now.
The price was right - until they called and told me the camera does not come with a battery but they can throw it in there for $$$$$$. On the spot I thought -huh- that does not sound right but ok -
I looked it up after - the battery should come with the camera. I should have bought from a known business. I also can't return it unless I want to pay a 15% return fee. To be fair - I paid about the amount I would have paid from Amazon - but NOT a DEAL. There are other deals out there that do include the battery.
Total bullcrap. Ordered from these clowns before I read the reviews. Same as everyone else. When I didn't want their batteries and other high priced junk they sell I was told it would ship immediately. 5 days later I called and they said the camera was on backorder and I jumped on that and cancelled my order. Funny thing is that I was looking to buy a gray order camera without the battery and wasn't surprised when "bruce" told me was the international model. They lose money when when you don't buy their extra crap so don't expect to get your order. Thank God I used a credit card instead of debit or my money would have been locked up until they felt like giving it back, which probably would have been never. Use a credit card on online purchases because they will fight for you. Powersellerdigital is a scam website for sure, don't waste your time or you'll be out a lot of time and money.
It's a scam they offer low price and then charge for a battery and a battery charger! It's insane. Do not buy from them.
I wish I could give an even lower score than 1 star.
I was interested in buying a Canon 5D S and found one on power seller digital.com. The price was $2039. Not anyplace on page where I purchased it did it say that all of the settings where in something other than English, so I called power seller digital.com. I encountered an agent that was the rudest, unprofessional, accusatory, condescending and uninformative. This is by far the absolute worst experience I have ever had purchasing online something that I do every day. I would caution you DO NOT BUY from powersellerdigital.com!
I ordered a camera this morning because the price was "too good to be true", and I guess it was. I got the same email message from "bruce" (his spelling, not mine" requesting that I call him to confirm my order. There was really nothing to "confirm", he had all my information (including credit card and phone number). Red flags went up and I looked and found this site with all the $#*!ty reviews and the same stories over and over. Fortunately I called my credit card company and the charges were not posted yet so I put a stop on my card before PowerSellDigital could rip me off. I'll order the camera from B&H Photo tonight for $100 more and PowerSellDigital and "bruce" can go $#*! themselves.
False advertising. Also try to force you to upgrade. Guy on phone just says order already shipped no matter your question... no tracking though. Then ask for a manager and says he is the manager and you're not doing him any favors shopping there! Will be disputing the charges if order isn't cancelled.
I was pretty sceptical after placing an order then seeing soo many bad review... well, here's what I found. The service folks were great, (I called; I was concerned) they were friendly and very forthcoming of all these reviews as well as happy to help navigate around and avoid a repeat of them. Yes they do sell an international version as well as a retail(U.$.) version. Because Canon does! Ordered 5D Mark IV from them, and its awesome! So be sure you know that going in, they will call you to ensure that you have ordered the desired version, which is great business not a scam. And for the sake of it. You dont have to buy every extra and package they are going to offer but if you do order some/any they give one heck of a deal. Best prices around. So you may have to jump thru the check which model hoop in order to save 400 buck. Was well worth it to me! Awesome deal!
This company is a scam. They don't have in stock what you order, then they scam you into paying for a bundle that is 3 times what you would pay elsewhere and then charge you 15% restocking free, in addition shipping (they you weren't charged for, they charge you for) they keep ($40-90), and also any warranty ($100s)... so you're lucky if you get half you money back. They also hang up the phone and have the absolute worst customer service. DO NOT USE this site.
Ordered a month ago, called several times, very rude on the phone, my camera was on back order every time I called. This company seems like a REAL SCAM!
They are scammer! Never received item because it was not in the stock but they never email or call. When i called them some motherfu**** pick up the call and he was very rude.
Purchased digital camera online but haven't heard from them so i called them to confirm my order. First of all they weren't picking the phone, then somebody picked it up and said that the camera is not in stock and i can't git it before a month or more. Very suspicious, rude, seems like scammers. Check with your bank and credit card provider please.
I have had the same issues with them like every one else, except that I cancelled my orders, the fist one the confirmation email/?! And the second time was that my order was a back order and I was never notified. I knew the prices were too good to be true.
Ordered a new Canon IV for a sale price of 2795. 00 Got a email the next day asking me to confirm my order. I called and Bruce asked if I knew I ordered the International Canon and not the USA Canon. The USA Canon cost 3200. Went back to the site to see what I ordered and it said nothing about it being a different model. Run...