Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PoolWarehouse

PoolWarehouseReviews 923

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PoolWarehouse?
grey stargrey stargrey stargrey stargrey star

PoolWarehouse Reviews Summary

PoolWarehouse has a rating of 3.1 stars from 923 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PoolWarehouse most frequently mention customer service, sales rep and timely manner. PoolWarehouse ranks 3rd among Swimming Pool sites.

service
148
value
140
shipping
141
returns
84
quality
124
This company does not typically respond to reviews

Instant Feedback

3,895 reviews

We monitor reviews for authenticity

Joseph A.
0 reviews
0 helpful votes
Follow Joseph A.
Unfollow Joseph A.
Share Review
Report Review

Very pleased
September 9, 2019

Very pleased

Date of experience: September 9, 2019
mark d.
0 reviews
0 helpful votes
Follow mark d.
Unfollow mark d.
Share Review
Report Review

I just ordered, and will wait and see the time and arrival and condition of shipment. Then you can ask me again.

Timely service, product seems of good quality, we will see this winter.

Date of experience: September 9, 2019
Susan Z.
0 reviews
0 helpful votes
Follow Susan Z.
Unfollow Susan Z.
Share Review
Report Review

.
September 3, 2019

..

Date of experience: September 3, 2019
Steve S.
0 reviews
0 helpful votes
Follow Steve S.
Unfollow Steve S.
Share Review
Report Review

Had what I wanted
September 3, 2019

Had what I wanted.

Date of experience: September 3, 2019
Connie A.
0 reviews
0 helpful votes
Follow Connie A.
Unfollow Connie A.
Share Review
Report Review

Great
August 31, 2019

Great

Date of experience: August 30, 2019
ANTHONY B.
0 reviews
0 helpful votes
Follow ANTHONY B.
Unfollow ANTHONY B.
Share Review
Report Review

We'll see how long it takes to get it
August 30, 2019

We'll see how long it takes to get it.

Date of experience: August 29, 2019
Weslie B.
0 reviews
0 helpful votes
Follow Weslie B.
Unfollow Weslie B.
Share Review
Report Review

Your Online website is easy to use
August 26, 2019

Your Online website is easy to use

Date of experience: August 25, 2019
Rita M.
0 reviews
0 helpful votes
Follow Rita M.
Unfollow Rita M.
Share Review
Report Review

It's just what I need for my small room
August 25, 2019

It's just what I need for my small room

Date of experience: August 25, 2019
william h.
0 reviews
0 helpful votes
Follow william h.
Unfollow william h.
Share Review
Report Review

It was good
August 24, 2019

It was good. Everything was better than expected

Date of experience: August 23, 2019
Patti H.
0 reviews
0 helpful votes
Follow Patti H.
Unfollow Patti H.
Share Review
Report Review

Thanks for finding me this and no shipping fees!
August 23, 2019

Thanks for finding me this and no shipping fees!

Date of experience: August 23, 2019
Emily M.
0 reviews
0 helpful votes
Follow Emily M.
Unfollow Emily M.
Share Review
Report Review

Very happy with my purchase!
August 20, 2019

Very happy with my purchase! As others have stated, the box is incredibly heavy. I was a little disappointed to find out the day before the delivery that they would not deliver to the second floor as I live in a condo but I gathered some friends and we made it work. The table is stunning and really just such an awesome find for the price. I had a similar problem with the benches not aligning perfectly but luckily it was the side with the hinges which is hidden under the table. Also note, the table top is very heavy which is great but also makes it a challenge to flip if you're by yourself. Lastly, I was expecting a black table which it's not it's more of a deep brown but again, the table is beautiful. Very happy with the purchase and I hope it holds up over time!

Date of experience: August 20, 2019
mark w.
0 reviews
0 helpful votes
Follow mark w.
Unfollow mark w.
Share Review
Report Review

Nathon has been a big help on our pool, great to deal with. Perfect experence with pool warehouse in Athens TN.

Date of experience: August 19, 2019
Mary B.
0 reviews
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Share Review
Report Review

So easy to order online
August 16, 2019

So easy to order online.

Date of experience: August 16, 2019
William V.
0 reviews
0 helpful votes
Follow William V.
Unfollow William V.
Share Review
Report Review

Easy to order
August 12, 2019

Easy to order. I would like to see the overall length and with included in the desription

Date of experience: August 12, 2019
stephen d.
0 reviews
0 helpful votes
Follow stephen d.
Unfollow stephen d.
Share Review
Report Review

Payment options are great, shipping was fast, customer service great.

Date of experience: August 2, 2019
Todd Y.
0 reviews
0 helpful votes
Follow Todd Y.
Unfollow Todd Y.
Share Review
Report Review

A
August 1, 2019

A

Date of experience: August 1, 2019
Gerald O.
0 reviews
0 helpful votes
Follow Gerald O.
Unfollow Gerald O.
Share Review
Report Review

Delivery seemed to take too long
July 31, 2019

Delivery seemed to take too long. Ordered product on the 18th, it arrived on the 30th. The trucking company said Poolwarehouse did not pass along the right phone number with which to contact me..

Date of experience: July 31, 2019
Lawrence J.
0 reviews
0 helpful votes
Follow Lawrence J.
Unfollow Lawrence J.
Share Review
Report Review

Easy online order
July 30, 2019

Easy online order

Date of experience: July 30, 2019
Brad P.
0 reviews
0 helpful votes
Follow Brad P.
Unfollow Brad P.
Share Review
Report Review

Jones was awesome!
July 29, 2019

Jones was awesome!

Date of experience: July 29, 2019
Michele C.
0 reviews
0 helpful votes
Follow Michele C.
Unfollow Michele C.
Share Review
Report Review

Had to use PayPal to pay but other than that, it was all good.

Date of experience: July 28, 2019