PoliceAuctionsReviews 261

For some strange reason I thought I did good my on purchase boy was I wrong! Diamond hoop earrings I got for my wife might have look good on a newborn infant not a grown up SUPER SMALL! If they had a picture with somebody wearing them would not have even paid the shipping price for them not worth the hassle or money you have to pay to ship them back. If you goggle some of the items you will find out that they are not worth it go to Ebay found some of the same products or better for has much has 75% to even 90% cheaper with free shipping

Folks please go elsewhere! Bought a watch paid 12.95 shipping; watch came in, very slow shipping methods. Put watch on first time and within 20 minutes one of the adjustments came off the watch onto the table. Called them and they contend they can ship faulty merchandise and make buyer pay freight both ways with no refund available. This means they make whatever shipping with no concern for the quality of the product. SiteJabber makes you give them at least a one star rating. Probably about at least one too many. Service and product was that poor.

I won an auction for a 10k gold topaz ring and instead received some tiny little black earrings. I followed directions for sending the item back for exchange, but later was only given a credit as they said they had no more rings or anything close to it--that took a month. Then I check the site and the ring is back up for sale. Customer service people were very rude and kept talking over me. I had become a good customer until this happened. Their loss, never again.

I was bidding on some rolls of coins and other slab lots and had the winning bid on 5 and at the last second the auction was sniped by logan49 every single time. Logan49 always beat my bid with a bid of 1 dollar more. The last auction i went a bit higer than the highest bid ($10 more) and waited until the last second to bid and guess what... i was outbid at the last nano second by logan49. And here is the absolute horrible dishonest part, every time i signed back on i was given the option at a second chance to purchase the lot at a MUCH HIGER COST THAN THE WINNING BID. Dishonest auction site that is looking to drain you for more money. Sketchy business.

I would like to lodge a complaint re the service that my mother has received from Police Auctions. My mother purchased a topaz butterfly pendant yesterday and paid for the item 5 minutes after the win. A receipt did come from Police Auctions saying it had been paid, however when mum went back into her account the item says unpaid and the receipt is no longer available. Mum then contacted the customer service section who admitted that the item had been paid for and that they would fix the error from their side. However to date the issue has not been resolved and to add insult to injury she has received another email from police auctions saying that the item has not been paid for and that they will take it off her and relist it if they don't receive the payment. Mum has tried to contact them again and they have ignored her.
Americans are supposed to pride themselves on their customer service... what a joke, the Chinese run rings around you. I would like to add that my mum has purchased numerous items from your site and has always made prompt payments, so she definitely does not deserve this terrible service from you!
At the end of the day you have admitted that Mum has paid for the item so my question is to you "WHY WONT YOU BLOODY SEND IT TO HER"?