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PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.
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Been with player auction for years, every year it gets worse. It started out ok before zendesk was involved. I have perfect rating on their site.
Writing this because I cant get help changing a simple phone number as I have changed cell carriers. This site wants a full cavity search to update this information. I have given them multiple pictures of myself and legal id which seems insanely invasive and probably an information scam and profile. They dont reply back and when they do, they make up some lame excuse im holding the id wrong? Excuse after excuse to just not update my account. Seems like a legit scam to gain interest off users money?
THEY claim its for security, however my account isnt in question for being hacked. It is a simple (not so simple to them) phone number update.
They are currently holding my money hostage from sales due to disbursement being unable to change phone number and update payment method from paypal,payoneer, and now skrill as they keep changing providers.
I still have not received my disbursement, the directions and "customer support"@zendesk is completely useless. They claim on their website they dont have live chat because "they want to improve the quality and efficiency of the service". What a joke!
Fair priced offers and secure delivery practices. Love the extra attention they have to letting buyers inspect orders first before confirmation.
Thank you so much for the kind appreciation, Mikkael.
As ppl said that they are doing nothing to help even if you have an evidence is true, i'd experience it. They literally on favor of the seller, so i can honestly say, playerauction is a scam, they are protecting scammers, they doesn't care how many evidence or solid proof you got and keep asking for supporting evidence when the account is obviously reclaimed by the seller, at the end of the day, they have 0% common sense on the issue. They will turn a blind eye on a daytime robbery. Facts.
Hi Real,
I'm very sorry but the evidence we received is insufficient. Kindly note that as part of our after-sale protection policy, we require buyers to validate their claim through compelling evidence, as explained here: https://i.imgur.com/C632F9a.png >> kindly note that users agree to this once they purchase the protection.
You have 316 days remaining on the protection so you may still contact our team at [email protected] for assistance.
Regards,
Richard
Reliable when it comes to ensuring you get your order and the prices are insanely good. Sellers seem to be after quick deals and will get you the good stuff correctly:-)
Thank you so much for the kind sentiments and appreciation, Kasios.
Great order no complaints to say and everything was delivered correctly as stated in the offer.
Thanks a lot for the kind and positive feedback, Bert.
Site layout is fantastic so it was easy to find what I was looking for (I don't think a lot of people buy this let alone play the game lmao) and that's a plus since the site carries the game too. Good buy and nothing bad to say about it.
Thank you so much, Hanna; glad to know you found the specific offer you wanted. :)
Happy to know months ago that its a legit service. Important thing to know though they ask for pics of you and your ID. I was fine with been a member for a year and I think they just want to know you granted permission to be charged. I ordered stuff for RS in case anyone wants to know.
Thank you so much for sharing your experience and for the kind rating, Brendan.
Nice site layout and display for all that you need to tweak the order. I got the offer near the price I want and I'm happy to deal with a legit provider.
Thank you so much for the kind and positive feedback, Francisco.
Streamlined process make gold buying these days a casual affair. Everything from payment inspection to receiving the goods took well under 2 hours. Pretty good.
Many thanks for the kind review and for sharing this positive experience, Benito.
Order was completed quickly and everything was done smoothly.
Communication was great and the seller understood the requirements of a private transaction. Hats off for that.
Thank you so much for the kind review and appreciation for the seller's services. Much appreciated on this, Joseph.
For the most part, the company is solid. I recommend only buyers who have a solid rating from multiple people. Bought an account for league, and it got reclaimed. Bought to protection bc i had a feeling this would happen. PlayerAuctions doesn't do $#*! about it. They ask for evidence, and you can send in all the evidence you want. They don't do jack $#*! about it. Disputes just waste time. They don't help in any way, shape or form. After this whole messy process, they just banned my account.
Hi Matthew,
I'm very sorry but as per checking, the evidence is insufficient. You have after-sale protection on the order that still lasts for 311 more days, so you may still send our team at [email protected] new proof that you may be able to acquire in the next few days/weeks. Please let me know if you have any questions about this.
Best regards,
Richard
3rd order and like usual my order was fulfilled to the letter and there were no problems. Even quicker this time since I have completed verification already. I used Gpay.
Thanks a lot for the kind feedback and continued orders, Ian; we absolutely appreciate the trust and patronage.
Felt safe all the way through and the order was handled really fast. Seller is a good chap and a joy to deal with!
Thank you very much, Anotsu. Happy to know you had a smooth and pleasant trading experience.
Received the purchase just the way I like it. These folks are genuine and will bridge you successfully with great sellers!
Thank you very much for the kind feedback and appreciation, Sanid.
I love the site's desire to police orders in a good way and as a buyer you get this for extra when you think about how you only have to pay for the order and nothing more
Thank you very much for the positive review, Sammy.
Did a custom order with one of the sellers and was surprised to get an extra with it. Superb deal and easy 5 stars for me.
Happy to hear about the extra! Many thanks for the kind review, Brandon.
Trustworthy service for gold. I got the order in under an hour I even took longer browsing it than actually buying lmao. Good service and I will be back for more.
Thank you so much for this, Gavin! We're grateful for the trust.
As the title says, stay away. Bought an WOt account that was inactive from January 2022. 5 days later the account password was changed, the seller of account offcourse said, there is nothing he can do, exepct offer me a replacment accoun, and BEHOLD the replacement accoun is 10x the price of the account that I bought. Could't open a dispute on the matter as offcourse the website wouldn't let, without any explanation why. And on top of that the staff sent me a generic email that my ticket and order is under investigation, and that when the investigation is done, they cannot guarantee the they will reimburse me. Ooo and offcoure the ticket closes in 48h as closed/resolved. STAY AWAY
Hello Dejan,
The dispute button should be available on the exact order page for this and it says "Account Reclaim". We checked and it wasn't used.
Regardless of this, though, you were able to email us correctly on ticket 1228263. However, you only sent an explanation which does not suffice. We need compelling evidence.
Kindly note that we need both the after-sale protection on the order AND sufficient evidence for us to move forward. Neither of which was present for the order.
This is our disclaimer for the refund. Please note that when you placed the order, you agreed to this: https://i.imgur.com/C632F9a.png
Regards,
Richard
I spent 15 dollars buying a fortnite account and it was going through the checkout and just stop and it still took out the money
Hi HGF,
I'm afraid your purchase won't work because you used jumbled letters as your name and this doesn't match the name on your payment card. Please note that we need real information from buyers. If you need help updating your name, kindly email [email protected]
The payment was declined by our system as part of its anti-fraud policies. The amount of money was not received by us and was only put on hold by your bank; this will be fully refunded back to you in 7+ business days or less.
Regards,
Richard
Helped me get everything setup and provided answers to some payment questions. Replies can differ though, first time it took half a day but succeeding questions took minutes. Maybe a tip ask questions first before you order if your not sure.
Thank you very much for the kind words, and yes, we welcome any and all messages before using the site to help users determine if the services are for them. Thank you again, Dylan.
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Hello, Ryan,
I'm incredibly sorry for this hassle and ordeal. I have now taken over ticket 1227810 and I have now changed your number. If there is anything else we can do, please let us know in the ticket.
My sincerest apologies,
Richard