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PlayerAuctions

4.5

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+312
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

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Philippines
1 review
0 helpful votes
Follow Jonathan I.
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A 10/10 for me
July 20, 2023

Both sellers and staff are amazing at what they do

Offers are vouched with feedback and always available

Best of all is that security is top notch you will check the order as a buyer and get to confirm it first

Date of experience: July 20, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for the very kind review, Jonathan!

Philippines
1 review
0 helpful votes
Follow Mikey H.
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Easy gg
July 20, 2023

Received the order in less than 5 mins I dont even know how the seller seller is still not asleep haha

Date of experience: July 19, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much, Mikey! Some sellers have multiple operators on the account so their availability is spread out. I'm happy you got the order when you needed it!

Philippines
1 review
0 helpful votes
Follow Domsky Y.
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Had a good deal
July 19, 2023

Thanks. It was easy and the seller got to handle everything for me which I appreciate.

Date of experience: July 19, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much for the positive feedback, Domsky!

Philippines
1 review
0 helpful votes
Follow Evandro I.
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Playerauction review
July 19, 2023

The only downside is that they have no Paypal and verifying your payment takes a few minutes.

Outside of that tho the service is for real, they actually save guard your money until you get your purchase and if you dont you can get a refund

Date of experience: July 19, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for bearing with the payment process, Evandro! Much appreciated on this.

Philippines
1 review
0 helpful votes
Follow MJ E.
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A+++
July 19, 2023

Truly the kind of site you can count on for gold deals and more. Superb.

Date of experience: July 18, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thanks a lot for the kind and positive review, MJ!

Philippines
1 review
0 helpful votes
Follow Junny S.
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Pretty good =)
July 19, 2023

Loved it, it was fast and safe. The seller was super nice, even though english didnt seem to be his first language, he made sure I was taken care of. =)

Date of experience: July 18, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much for sharing the nice experience you had, Junny!

Philippines
1 review
0 helpful votes
Follow Harry V.
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Just the best there is
July 17, 2023

Title. Will always get my online stuff here. Payment was difficult at first but worth it since you get access to ton of offers

Date of experience: July 17, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for choosing us, Harry!

Philippines
1 review
0 helpful votes
Follow Timothy A.
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Slick
July 17, 2023

Very cheap gold offers with extremely fast deliveries. Gotta love it.

Date of experience: July 16, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for this, Timothy!

Philippines
1 review
0 helpful votes
Follow Jack M.
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Good!
July 17, 2023

Easy to use. It was also easy talking to sellers. There are bad apples here and there but my advice is just to pick a good dealer and you're set.

Date of experience: July 16, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much for the kind review and for your understanding, Jack. :)

Philippines
1 review
0 helpful votes
Follow Lorenzo H.
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Good customer service
July 14, 2023

Jon and Ron went back on forth on my ticket to resolve a scam message sent to me. Good assistance effort on their part.

IMPORTANT: IF you get a chat message saying "Congrats, you sold your offer" yada yada don't fall for it. Your orders should be emailed to you and should appar in the Orders Sell page.

Don't be a dumdum like me lmao.

Date of experience: July 14, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much, I'm glad you were able to recover your account, Lorenzo! Good luck with it and I hope you're able to sell it soon!

Philippines
1 review
0 helpful votes
Follow Sieder J.
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The best for me
July 14, 2023

This is simply the best gold trading site for me. Lots of veteran sellers with real vouches and good availability/stocks. Will buy again.

Date of experience: July 13, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much, Sieder; happy to know you're able to get in touch with many sellers on the site. :)

Philippines
1 review
0 helpful votes
Follow Rudolfo G.
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Good job
July 12, 2023

Handled my order fastly with no worry at all. Hardworking team have reply on my messages. Pls in the future kindly add Paypal for easier process.

Date of experience: July 12, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

We're sorry but PayPal was already removed several years ago.

Thank you for the kind rating, Rudolfo! Hope you enjoy your purchase. :)

Philippines
1 review
0 helpful votes
Follow Alain T.
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Recommended service
July 12, 2023

Got refunded on an order. Took a lot of days but everything was justified.

Date of experience: July 11, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you for trusting us with your order and apologies for any slight delays, Alain.

Philippines
1 review
0 helpful votes
Follow Russell Y.
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The fastest and most efficient trading site for me. Rules can be a lil to strict but I always get orders fine.

Date of experience: July 11, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for the kind feedback and for bearing with our verification process, Russell; much appreciated.

Philippines
1 review
0 helpful votes
Follow Jamir W.
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Very good.
July 10, 2023

Had a smooth transaction with playerauctions. Excellent customer support.

Date of experience: July 9, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thanks a lot for this, Jamir! Much appreciated.

Philippines
1 review
0 helpful votes
Follow Gustavo W.
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Selling on Playerauctions was a breeze. The platform provides a secure and reliable environment for sellers to connect with buyers. I was able to list my items quickly and easily, and I received multiple offers within a short period of time.

The payment process was smooth and hassle-free, and I appreciated the constant communication from the buyer. Definitely check out the site for those who have extra gaming stuff to sell.

Date of experience: July 9, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you very much for your continued stay as a valued seller, Gustavo; we wish you all the best in your future offers!

Philippines
1 review
0 helpful votes
Follow Anderson T.
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Happy with my purchase
July 10, 2023

Great experience with playerauctions! Fast and reliable service. Highly recommend.^^

Date of experience: July 9, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you so much for the rating and recommendation, Anderson. :)

California
1 review
0 helpful votes
Follow Independent P.
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7/11 UPDATE: After complaining on TrustPilot, BBB, and SiteJabber, PlayerAuctions finally read my support case and issued the refund. I am still unhappy since this has consumed a lot of time, sending evidence repeatedly to their robotic support team until someone bothered to actually read my evidence and messages.

I wish PlayerAuctions all the best, but I don't want to risk my money on the platform until they invest in more training for their customer support team and consumer protections against fraud.

I am a native English speaker, all of my communications were clear and respectful until they repeatedly ignored my messages and deferred responsibilities. The only requirement was empathy and to actually read the support case information provided. I hope PlayerAuctions takes this feedback to heart. It shouldn't require me to jump through numerous hopes for them to actually read my message and find the correct resolution.

A chargeback costs me time. It costs PlayerAuctions upwards of $100 per transaction. I expect far better from a platform with 4.3 stars on Trustpilot.

--- Historical Review ---

DO NOT USE PLAYER AUCTIONS. Garbage company full of crooked employees.
Shame on the employees for working for a disgusting company.

Sent them evidence TWICE and "John" and "Bryan" from the customer support team refuse to acknowledge evidence in my favor. Read my support case please, otherwise, you're not really acting fairly for customers.

Date of experience: July 8, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Independent P,

Your case is still being reviewed. I understand that you would like the resolution to be faster, but kindly note that the support team never "refused" your case and this is still being taken care of in your ticket. In fact, our agents are asking you for information about the order.

Please note that this comes in light of the fact that your order does not come with after-sale protection, which is a requirement for after-sale support. Further, you were refunded on a prior order back in June, which proves our system is able to assist you.

Kindly give us some time to work through this as cases can reach several days to weeks. Your case isn't closed yet and it's being handled.

Regards,
Richard

Philippines
1 review
0 helpful votes
Follow Johnny G.
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Tnx
July 7, 2023

Sublime experience buying gold at playerauctions. Reliable and fast service. Highly recommend.

Date of experience: July 6, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thanks a lot for the positive rating and feedback, Johnny!

Philippines
1 review
0 helpful votes
Follow Delfin J.
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Everything went well
July 7, 2023

Had a fantastic experience purchasing here.

The selection of items available was extensive, and I easily found what I was looking for. The transaction process was simple and secure, providing me with peace of mind. The customer service was outstanding, with the team going beyond what's needed to assist me throughout the process. The delivery of my purchase was prompt, and the item arrived exactly as described.

Very satisfied.

Date of experience: July 6, 2023
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Thank you for the very kind sentiments, Delfin! We really appreciate this.