Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions has a rating of 4.5 stars from 3,187 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.
We monitor reviews for authenticity
Nice to have support agents at your back to help with concerns. Never had a bad deal because of their help, I love using the site and the buyers are great... all of them!
I purchased a Fortnite account on PlayerAuctions. The original listing showed 221 skins, and all the details matched what the seller provided. After the purchase, I verified the account information using the Raika Checker, which showed the exact same email address listed in the PlayerAuctions Order Details. This confirms without any doubt that it was the same account.
A few days later, I completely lost access. The password was changed, the linked email was removed by the original owner, and the account was fully recovered. I had no way to protect the account myself because it came with restrictions that didn't allow me to add my own phone number, secondary email, or any security method.
After losing access, I found a new listing from the same seller, with the same account being resold. The skin count was different because Fortnite inventories change over time, but the core proof (the identical email shown by Raika and the Order Details) confirms it is unquestionably the same account being resold after the reclaim.
I sent every piece of evidence possible to PlayerAuctions support, including screenshots, logs, dates, account history, and technical details. Support repeatedly asked for the same evidence even after I sent it four times, and still claimed it was "not enough." The company refused to verify the data on their end, despite clearly having the ability to do so.
In the end, I was left without the account, without proper support, without any real investigation, and the seller continued reselling the same account to another victim.
Hello Je,
I'm sorry for the inconvenience you had. This order isn't covered by after-sale protection and is not eligible for a refund. We asked for evidence so we could investigate on what happened, but we didn't receive any. The screenshots were for order logs on the site that we can also already see. The verification codes do not provide any insight to the case. If you have information about the user reselling the same account, please send it in your open ticket with us so our team may check on that.
Regards,
Richard
Getting my gold is easy and hassle free. These guys know the drill and work fast to honor the purchase. I made several purchases already since October and never had any probs. One of them was late by about 5 minutes and honestly I would be nitpicking if I still have to complain that lmao. XD
Thanks a lot for the continued purchases and kind review, Tommy! Happy gaming!
Dealing with this guys is super professional. A good communication and reply time, but also secure delivery, it included all info like email logins, 2FA control, and past receipts. Highly recommended website for your game needs! I will try buying gold for this account next time. Keep it up guyzzz!
Thanks a lot for the kind review, Froilan! We really appreciate this.
Placed a big order this time after placing a few small ones last time. Took the plunge a bit and I guess anyone would be nervous too but nah, came through quickly and in the right amount. Trade is a big W and we both walked out of it pretty happy if I'm being honest. Cheers guys, thanks for this.
I'm glad to know everything went well. Thanks a lot for the positive feedback, Jackie!
I have purchase so many times in this past year and they always have everything I will need in games. Sellers are always good to talk to, they will always provide update and info on your order. Never needed to email the team for complaints because orders are always completed and in time. Thank you for the good services. I plan to buy more.
Thank you for the really kind review, Felipe! Much appreciated on this.
They get me what I need all the time and in a safe manner. Check for level 3-5 sellers, they are the best especially when they have 100+ feedbacks, that's how I find my regular seller. :)
Thank you so much for the kind review, Georgie! We appreciate the continued trust. :)
Great selling options. Wish I could choose my buyers because some are hard to deal with but I think you can't do that and it's part of the trade process. Other than that works well for good customers and I'm satisfied with their dispute team.
Many thanks for the trust. We're grateful for that and for always choosing PlayerAuctions, Patrick. :)
They have been consistent so far. Made an ongoing arrangement with one of the sellers for bulk orders every end of 2 weeks and the guy has never faltered on the delivery. I was expecting one of the deliveries to maybe stall or what but no, it's impressive that the stocks never run out. Pretty useful and I will continue doing so.
Thank you so much for the continued purchases, Lawrence. We really appreciate this, and we hope you continue to enjoy your purchases!
Super quick barely needed to spend more than 10+ minutes getting the deal done. Seller was careful and only used secure chat channels without needed to do Discord or whatnot.
Thanks a lot for sharing this, Richie. Glad to know everything went by the book. :)
Outstanding speed and security these guys take orders seriously. They have lotsa checks from start to finish ensuring you have enough time to dispute an order if you need to... but I never needed to lmao so it's a 5 stars for me
We're glad to hear everything was smooth. Thank you so much for the 5 stars, Matty!
Not as complex as I think it would be. Janeeyer was good to deal with and had everything covered. Absolutely no regrets going for a higher priced order XD definetly recommend it to my friends!
Thank you very much for the positive review, William! We really appreciate your recommendation. :)
Boost really made a difference and got me the last 20 levels I needed. Best part is the great communication I had with the seller. Not only did he meet the time but he also sent frequent screenshot updates and was online to talk to every time I needed him. A+++ I would buy the service again.
Thanks a lot for sharing this positive review, Jonathan! Happy to know the site and the seller was able to deliver what you needed.
An easy 10 out of 10 for me all the time they just work very fast and professionally. Communication is always great letting me know once its time for the channel meetup and best part there are absolutely no cuts or deductions in the amount I get. Heck if anything I even get more every now and then. These guys are great and worth the buck and time.
Thank you very much for the continued purchases and kind review, Christopher! Happy gaming!
I have been looking for specific items/mats and I found them here in large amounts. I could not buy so many since I only wanted to try them. Heads up to new buyers they ask you for ID's but after that it's quick. Delivery is accurate and I'm ready to place another order actually xD
Glad to hear it! We hope you enjoy the purchase. Thank you very much for this, Nichol.
These guys are the OG used them since 2018 had to take a long break due to uni and came back this 2025 and still the same good ole service. Love using them back then love using them this time although the sellers names are all different but I see few oldies here they all still delivery quickly its always worth the money. Thanks PA fam you guys are the best and you will see more now that I'm back in the game so ciao yall.
Thanks a lot for the awesome review, Alexander! Let us know anytime if you need anything. :)
Newbie seller here. So far it's working great. It takes 3-5 days for my offers to get sold but I guess that's because I am a newer seller than most. I also have to bring down the prices a bit. I plan to keep going and maybe I can offer prices at slightly higher rates. Thanks for the chance PA team.
You're very welcome; thanks a lot for choosing PlayerAuctions, Vincent! We hope you continue to have great success with your future orders.
The review is for a refunded order... sadly it didn't work, no matter how many times I messaged the seller, they didn't respond. I think he already sold the account. But why 5 stars... well, the site is a marketplace and there service is different to the seller who gave 2 stars on site. The site protection works and I got my refund. So to anyone buying, just be know that your order might not be delivered. Just dispute order and email Playerauction team and they will help you like I am. Thank you team. I am taking a break form this account buying business but I am greatful to your help.
Thank you very much for sharing your trading experience, Niklaus. I'm sorry to hear that the purchase didn't work out, but I'm happy to hear at the same time that the system was able to assist you. Please contact us anytime in your ticket if you need anything else.
Extremely fast. No delays. Secure transfer via email change. All of the things necessary for a good trade it happened with my order. I thank the website and seller for making all of it very easy!
Happy to know about the fast transaction that you had. Thanks a lot for sharing this with us, Oli!
I have a 9 to 5 but I use this site to make some extra to offset gaming expenses and it has worked incredibly well. Of course not all deals were perfect, there were some buyers that were difficult to deal with but that's the nature of the internet and not really an issue with the site. I sell gold for a specific game and I make those as extra since I never really min-max my stuff I get to save tons on the side. Great site that finds buyers for you with excellent security features can't really ask for more.
Thank you very much for choosing PlayerAuctions, Edward! We hope you have continued success and many more deals. :)
Answer: You don't want to buy from them.
Answer: Just don't use their service. Trust me, you will save a lot of your nerves and time if you don't.
Answer: How to get started. Click the URL bar and type anything other than your terrible website. Unless you want to be scammed to lose time and money, in which case go ahead and continue using playerauctions.com.
Answer: You got scammed! So did I. PlayerAuctions is nothing but a SCAM!
Answer: Maybe this will help: https://en.wikipedia.org/wiki/Playerauctions Regardless they have terrible Customer Service. Their english is not proficient to be doing business in the US and their work ethic is just terrible. It's a shame that they show the stereotypical greed of chinese who just does it for money and doesn't care what gets in the way and cuts too many corners to be acceptable to be called "The world’s safest player to player trading marketplace for WOW Gold, Runescape Gold, Guild Wars 2 Gold, ArcheAge Gold, CS: GO items and much more."
Answer: Don't do business with this company, they stole my money after my account was recovered merely a month later -- I'll be reporting them to the BBB after tonight.
Answer: Hello Mikael. Could you please try accessing the site again on a different browser? It might have just been a temporary website server issue, and this might be sorted out already. If you continue to have problems with this, please take a screenshot of where there seems to be an issue, then send it along with your username to [email protected].
Answer: Absolutely. As a buyer, your payment is secure with us and will not be released to the seller until you click confirm on our website, once you have decided that the item/gold/account that you bought is good and complete. If you find any problems with the sale, you may dispute it and if the sale you received is not as described, you will be issued a refund. As a seller, your payment will be released once buyer is satisfied with the sale, and this guarantees that you will receive payment as opposed to transacting blindly on the internet with someone you don't know. In the case of disputes, if you've proven that you were able to deliver the sale successfully and as described, you will get the payment. Please note that we enact the User Assumption of Risk as stated in the front page of our website, in that we cannot guarantee that all trades will be free from risks. However, by carefully securing your order and being wary of scamming attempts, together with our team's efforts to secure an order, this can be thoroughly mitigated. I can elaborate more if you'd like, just post another question, Sabrina.
Answer: They will make sure you don't get refunded. Be sure of that. There sites a massive scammed just Google them...
Answer: Hi there. Kindly check here: https://support.playerauctions.com/hc/en-us/articles/360052300733-How-to-sell You may email [email protected] if you have any other questions.


Thank you very much for the wonderful rating and review, Rick. :)