On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions Reviews Summary
PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.
We monitor reviews for authenticity
Ad says it had 100+ skins and when I opened it what it really had was more like 130+. Super cheap and I got all info too! Secure deal and would not have it any other way!
Player auctions is a scam i contacted them about my stolen account (ticket *******) and they are refusing to help. The seller who stole my account is reselling it again and i provided all proof to their team and they still did not help. They are a scam and wont help if your account gets stolen unless you have bought the 1 year guarantee protection plan.
Hello, Lil,
The team did their best to assist with this even with the absence of after-sale protection. However, without incriminating proof, we cannot take decisive action.
Please note that our services come in the form of facilitating and securing your trade at the time the order was placed. You are buying from other users; PlayerAuctions is a middleman. We provide assistance after the sale has been made in the form of the after-sale protection process and this requires compelling evidence.
Our terms for it are specified here: https://support.playerauctions.com/hc/en-us/articles/4402691743257-How-does-after-sale-protection-work
If you have additional concerns, please send a message to your ticket.
Best regards,
Richard
Made a deal with cheaprsgolds and the transaction was flawless. The guy was ready to make the delivery as soon as I completed their verification. I'm actually ready to make another purchase this weekend. If you're on the market for OSRS gold, look no further than this guy. Easy 5 stars.
Thank you very much for the wonderful feedback, Gary! Happy gaming!
It was not 20 minutes and I was expecting this a bit... they ask for additional copies of my ID's but I think is because I use a fake address. After it they change it and my payment was approved. There was no problem with the order I receive and everything is correct... so new users just need to know they will be require to send ID's but the service is legit..
Thank you so much for your trust and patience, Callum. We really appreciate this. :)
Awesome site and as the title says.
Everything you need from a gamer marketplace is here.
Thanks a lot for this, Ben. :)
This site is an absolute scam and a nightmare for honest sellers. I attempted to sell my account once in good faith and ended up losing both the account and the money. The buyer successfully accessed and even changed the email on the account (I have clear evidence of this), yet they falsely claimed I provided incorrect details. Despite presenting substantial proof to the platform, the dispute was ruled in the buyer's favor without any feedback or justification.
Not only did I lose the payment, but I also didn't even get my account back. The platform failed to protect me as a seller and completely ignored the evidence I provided. To make matters worse, there was zero communication or transparency about how the dispute was handled.
This site clearly favors scammers and provides no real support for sellers. If you value your time, money, and accounts, do not use this platform. It's a complete scam and a haven for fraud. I trusted the process, and I was left with nothing.
Hi Pengu,
We apologize if this was not the decision you wanted. However, there was no "clear" evidence. The screenshots we received were from Discord, which is inadmissible for this case because we do not have jurisdiction there. Further, you sent screenshots that the email was changed; this is not indicative of the buyer's action because this can also be changed by the seller.
What we needed is objective proof that the account was taken and logged in by the buyer. You can do this by recovering the account and showing internal changes to it, showing that the buyer has taken it. We need to highlight that this account and sale are yours, and you are required to provide proof of its turnover.
You did not "lose" the payment because you did not sell this order. It was disputed. As for the account, if you are the original owner, you can request a recovery for this from the game team.
If you have more questions, you can email [email protected]
Regards,
Richard
Love the process, very secure for sellers like me and they have expert features: order feedback, seller level and access to MANY buyers. Love it and I will use it again to sell more!:-)
Thanks a lot for this, Zandy! Hope you have continued success with your orders!
Picked up something here at a very good price and the delivery speed did not disappoint at all
Thank you so much for sharing your positive experience, Eddie!
Honestly a lot of difficulties for a first time user... but at the same time, I understand. Security is a trickt thing but this site does a good job altho it can be difficult for new users. For the orders itself they are very good and all delivered correctly without any mistake in infos... overall I still recommend Playerauctions js be prepared to send them ID's on your first order and if your OK with that, you can get good deals...
We apologize for any inconvenience, Rik. If you wish to to place another order, rest assured, using the same verified payment account means that you won't need to verify again (as long as there are no changes with your payment account). Thanks a lot for the positive rating!
Thanks to this site I found out these deals are possible this way but with the added security that you can check the order first. Planning to use it again.
Thank you very much for the kind review, Trent. Hope you enjoy your purchases!
They take time to reply to me but they fixed everything I needed for the account so at least its a 5 stars for me.
Thank you so much for your patience, Glendale. Happy to know that everything has been sorted out so far!
I complete my first sale and money receive is correct base on the site tax and charges... thanks for making the business possible and I hope I sell more to your site
Thanks a lot for choosing us, Vichet. We wish you the best of luck with your other offers!
Had to multiple new accounts because it declined for using my mother's card AFTER completing all the verification with her face in the ID photo and photo of card. Immediately banned the accounts the second they were created. Terrible experience. 0 stars.
Hi Michael,
I sincerely apologize for the hassle. Unfortunately, payments done on behalf of other people cannot be accepted; we require the same user to pay with their own account and/or credentials and this is to avoid fraud or unauthorized use.
https://support.playerauctions.com/hc/en-us/articles/115008370507-What-does-Verifying-Payment-mean
To this effect, duplicate accounts will also be closed. Please revert back to your old account and see if you can use a payment account under your name. If not that, we have Coinbase as an alternative; as long as there are no issues found, we do not require verification for Coinbase. We use ERC20 as the network and USDC or DAI as the coin.
Best regards,
Richard
There was some delay the order is suppose to be 1 hour but it became 3...not the site's fault but still annoying on part of the seller who false-advertised the offer. I still receive the correct amount but dropping 1 star for the delay. One day I will get back with a 5 star if the next orders are on time...
We totally understand. Just to let you know, if you are unhappy with an undelivered order, you may cancel it to receive a refund as long as the seller's delivery guarantee has already expired. That said, it may not be the most ideal decision so this will depend on you.
Thanks a lot for still giving us a positive rating about this, Stefanos.
Waited for pay day before I could get the account because it was a big purchase. I finally did it and it did not disappoint at all. Using the account for 3 days already and it's jam packed with rares xD
Glad you were able to find an account you wanted, Philip. Many thanks for the kind review and rating!
You're welcome, Nick! Thanks a lot for this and happy gaming!
Hella good! I was browsing just to check out the site and didn't know you could get the gold in that amount for about $10+. For the price of about 2 coffees I was all set. Will be making another purchase once I burn through this.
Many thanks for the positive feedback about your purchase, Garrett. Hope you enjoy it!
It's a nice shop whether your in for items or gold. Thing impress me the most is the availability so if you need something for a raid or event, you can get it same day. Very very good for gamers who do not have time to grinding...
Thanks a lot for sharing your appreciation for the service, Carson!
Not happy with the reply delay because I am waiting for that before I proceed with the order. At the very least, I can say good things about the order I placed which covers every positive aspect from pricing to delivery speed. I wanted to give 3 or maybe 4 stars but keeping it at 5 for now and will adjust this if it happens again. I am positive it was just a minor blunder and I'm being impatient too to be fair.
Thank you so much for the patience you've extended, Azzy. We do not take this for granted and will aim to be faster with our verification process.
Overall a very safe experience buying gold. They make it smooth as possible without the fear of somebody running away with your money all because you get to check the order first which is a big leap for sellers. Happy with the purchase!
Thank you very much for the kind sentiments, Don! We are grateful for the kind review.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Virtual Goods Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Awesome to hear this! Thanks a lot for sharing this positive experience, Henry!