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PlayerAuctions

4.5

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+312
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

quality
441
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France
1 review
10 helpful votes
Follow Jean L.
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Nice buy
November 9, 2017

Playerauction is very good for trading account.
Very fast, secure, and you can get insurance.
Nice communication with sellers

Highly recommended

Date of experience: November 9, 2017
Indonesia
1 review
9 helpful votes
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Fast Disbursement
November 9, 2017

This site is amazing, fast delivery with "instant delivery" feature. Its so difficult to sell my item to different country cause the time difference. Buy with instant delivery i can relax while someone buying my account. But there is some bug like when i want to create an offer, a fill all the detail and when i'm done, click create, it all blank and i have to refill all the detail again. Its lil bit annoying. Hope PA can fix the bug^_^

Date of experience: November 9, 2017
Australia
1 review
10 helpful votes
Follow Shane C.
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Over the past few months I have racked up a few purchases on Player Auctions and to be honest its the safest and easiest site I have come across and its the only one I use now.

All the sellers have been great and if I have had any issues I can cancel my order and get a full refund its another reason to use Playerauction.com

Date of experience: November 8, 2017
Estonia
1 review
10 helpful votes
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Best site ever
November 9, 2017

Best site ever, fast, cheap, amazingly legit i reccommend 11/10, the customer support is also very fast and great!

Date of experience: November 7, 2017
Michigan
1 review
0 helpful votes
Follow Jeremy P.
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I had my Old school runescape account recovered after 4 months and i gave evidence and provided pictures! On top of this, 3 other buyers from that seller reported their account got recovered as well. The seller said nothing in response so I'm thinking "hey I should receive a refund since I gave proof and the seller didnt even respond. Short story is I did not receive a refund and now I cannot do anything else to get my money back. Site is legit but the sellers will screw you over in a heartbeat STAY AWAY!

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 5, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello there, Jeremy,

We have sent you a private message about this, and just to confirm with you, we've received your latest reply. Thank you so much for extending your patience and allowing us to re-evaluate the case. We are now in the process of finding a resolution for this, and we will be in touch with you until we are able to fully resolve this. Again, our sincerest apologies for the inconvenience, Jeremy.

Kind regards,
Richard

Kentucky
1 review
7 helpful votes
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Great/Fast service!
November 6, 2017

Was hoping they'd use a higher level account for safety reasons but all went well.Other than that I have no complaints.

Date of experience: November 4, 2017
Brazil
1 review
10 helpful votes
Follow Matheus S.
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Refund scam
November 6, 2017

After the bad review, the playerauctions contacted me and we solved the problem, its all good now thanks for the help

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 3, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello Matheus,

We are so sorry for the difficult process you had to go through. We are now working on your case again and for more details, I sent you a PM. Rest assured that you'll be hearing from us again once there are any important updates to it.

Kind regards,
Richard

California
1 review
0 helpful votes
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Site Legit, sellers not
November 6, 2017

The site provides no actual protection from scammers and their way of helping you is to send the proof that you provide to the seller and ask them if it is true. There may be legit transfers from this site but the first one I went for was a scam and the company did nothing to help.

Date of experience: November 3, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello there, Cameron,

I'm very sorry for the troublesome experience you had to go through. I sent you a private message about this and I want you to know that we have reopened the case and we are currently working on it. I will keep you posted about it until a compromise or resolution is reached for your case. Thank you for extending your patience on the matter, Cameron.

Kind regards,
Richard

Colorado
1 review
0 helpful votes
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MAJOR SCAM DO NOT TRUST
November 5, 2017

Purchased my League of Legends account and after one month the seller took it back and changed everything so I now do not have a League account to play on. I ask them for help and they give the most automated response ever of just asking Riot Support for who currently is in control of the account. Riot said they can't give me that information unless I have the background history information of the account in which I do not, only the seller of playerauctions does but playerauctions told me they can only help me if I ask Riot to confirm who is in posession of the account. They are also SUPER SLOW AT REPLYING DO NOT TRUST.

Date of experience: November 2, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello there, Bromo,

We'd like to let you know that we have already escalated your case yesterday and it has been queued for priority now. We have also sent you a private message about this. We're very sorry for the inconvenience and if there's anything you need, please do not hesitate to write back to our PM to you.

Kind regards,
Richard

Romania
1 review
9 helpful votes
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Great
November 2, 2017

Excellent no reservations, I would recommend this company to anyone
Most secure trading site out there. Have been using players auction for approximately 10 years and have not had a single issue!

Date of experience: November 2, 2017
Philippines
1 review
12 helpful votes
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Very good
November 2, 2017

Really good service and customer support. I got my accounts fast and easy. They were able to answer my support requests when my account got suspended and within hours or a day they were able to get back to me and they helped me with my problem. Selling is no problem either it's easy to create offers and its safe.

Date of experience: November 1, 2017
Czechia
1 review
10 helpful votes
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The best site
November 2, 2017

Really fast and good site for buying accounts, this is like 3rd account im buying and all of those were sent to me really fast, but the first acc i bought had 46 skins instead of 117 so i contacted support and they didn't do anything about it, maybe ill get my money back.

Date of experience: November 1, 2017
GB
1 review
0 helpful votes
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Ingame currency
November 4, 2017

Platinum I bought got taken out of my account in Warframe, just one day after using this service. My account is now in the negative.

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 1, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Tesla,

I am sorry for what happened to your order, we'd be glad to help you out find a resolution on this as soon as possible. We've sent a personal message on your Sitejabber inbox. Please take a look and get back to us as soon as you can.,

Again, we apologize for what happened and on the inconvenience that this has caused you.

Regards,
Krys

Lebanon
1 review
0 helpful votes
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As expected no help and SCAM!
November 6, 2017
Updated review

As expected no help what so ever was provided
You guys are a disgrace for a gaming market place you frankly do not deserve to run a website
I strongly discourage people from using playerauctions.com

SCAM!

************UPDATE*****************
So after more than a week of message done with the support via sitejabber (thank you Richard from playerauctions support), and no support what so ever from the website, playerauctions are refusing to re-activate my account unless i provide the below:

For us to reinstate your account, kindly provide the following requirements:

1) A digital copy or photo of your government-issued ID such as your drivers license or passport. Make sure that the photo is clear and not cropped.
2) A copy of your billing statement showing your new address. It shouldnt be folded and we need to see the whole page. You can send a PDF copy of your billing statement if you are using the paperless option.
3) A photo of yourself holding your ID. Please do not cover your face and the ID should be clear enough to read.

Also, please fill out the information below:

A. Full Name
B. Address
C. Phone Number

TALK ABOUT HUGE INFRINGEMENT OF PRIVACY!
Taking my business elsewhere...
Keep on scamming and losing your customers PlayerAuctions! This is the last time i ever buy anything from your site!
I strongly advise people to go to G2A.com or EPICNPC.com instead!

Date of experience: November 1, 2017

Replied to you via private message
November 1, 2017
Previous review

Replied to you via private message with all needed info and answers related to the questions that you have asked
Will wait and see if you will help
Thanks

Date of experience: October 30, 2017
Florida
1 review
9 helpful votes
Follow Sam C.
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Most secure trading site out there. Have been using players auction for approximately 10 years and have not had a single issue!

Date of experience: October 30, 2017
Missouri
1 review
2 helpful votes
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My order is still "processing" because my payment needs to be verified even though I paid 7 hours ago, and i wouldn't normally be upset about something like this and I didn't expect to get my account immediately, but if I hadn't been told that it takes on average, one hour to complete I wouldn't be quite as agitated as I am now.

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 29, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello Coltan,

I'm very sorry to hear about your experience with order 3284796. We usually do additional checks in order to improve our security and catch potential scammers, and we're really sorry that your payment verification had to go through that. I sent you a private message about this and I'd like to offer my support in case you decide to avail of our services again in the future.

Best regards,
Richard

Texas
1 review
10 helpful votes
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Super fast and easy
October 30, 2017

As soon as I paid they were contacting me to fill my order! I was still logging into the game when they were contacting me to fill my order. Very fast and super easy to order.

Date of experience: October 28, 2017
GB
1 review
10 helpful votes
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PlayerAuctions
October 25, 2017

Very pleased with this website had no issues with payment and no issues with the seller who was quick and delivered me the goods within seconds and i would personally not listen to the bad reviews on here and will be back for more :)

Date of experience: October 25, 2017
California
1 review
10 helpful votes
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Good site for gamers!
October 24, 2017

A great web site for those of us that love games. Reliable transactions, fast sales etc. Overall recommended. -jackHoff

Date of experience: October 23, 2017
Canada
1 review
0 helpful votes
Follow Laurent S.
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Definitely a scam
October 25, 2017

Couldnt even sign up for an account, tried using several friends phones to receive the SMS and it would never send... Pretty sure this site just exists to get your email/info. I go to contact support and no help, but i see they are busy replying to peoples reviews instead XD

Date of experience: October 23, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Laurent,

We're terribly sorry if you haven't received the PIN yet for the registration. We have sent you a private message that contains some potential solutions to this issue. Please rest assured that any and all email and phone number information we receive are strictly confidential and treated professionally; we never share those with persons or companies outside of PlayerAuctions.

In case you have any other concerns or issues, please do not hesitate to write back to our PM to you.

Kind regards,
Richard