PlayerAuctionsReviews 3,187

Amazing customer support.

My whole negative experience with Player auctions customer service has changed.

I had an issue with an account I bought. Basically the guy who sold me the account recovered the account from me so I lost the account & the money I paid for the account. I opened a dispute about the situation and sadly lost the dispute even though I had evidence the account was recovered.

Playerauctions (Richard) reopened the case for me and sorted everything out within 2 days and I got my money back through my insurance! I must say my whole negative experience turned into a postive experience.

Thank you so much Playerauctions (Richard) in particular.

It was cut and dry. I paid for items, and they were never delivered. I asked for a refund, and was denied by the seller. The website said I needed to prove that I never received what I paid for in order to get my refund, which blows my $#*!ing mind. Was I to take a screenshot of my empty inventory? I'm guessing that the seller wasn't required to prove anything, and that it was entirely on me to prove what I had no evidence of. Plain and simple, this website is a $#*!ing scam, or at least a $#*!ing joke. This website endorses theft. Plain and simple.

It certainly makes no sense whatsoever to "prioritize processing the order" since it is Impossible to see how PA could "process the order" without first ensuring that I had received the account information. Also, I had to start a dispute because of PA's slow and poor response, so there was no processing to be done. The comment that the so-called customer service reps had managed to respond is inane. They sent a canned response that did not even come close to addressing the issue. Since the seller was helpful and we resolved it independently, the order worked. If it hadn't been for that, I'd still be waiting.

I bought an account on the website one month ago. And after three weeks the seller hacked the gmail account he sold me and stole my account! Now my 4 hundred dollars just gone for nothing!!
I sent a ticket to PA, they said they will investigate my case, but I haven't got any response in a week now. Have sent a couple email asking the latest status ant got no reply at all....
I am super upset of getting scammed, and PA is totally helpless....
My ticket (*******)

Bought an account off this site, it was good for about a year not a full year, but still, anyways went to log into the account, and its password and everything has been changed on it, I got the security answers for the account when I first bought it, so I tried to recover it, but it was all nothing but wrong answers, I sent the evidence of not being able to recover the account that I bought off there website, and the dispute ended in the SELLERS favor no, not mine, but the seller, the seller who got my money again ill say MY MONEY, and the account, and I got nothing, if I were you look up another website to buy, because its safe to say playerauctions wont even bother helping you get your money back, needless to say I even bought the insurance and yet they went with the seller

I ordered a digital product with "instant delivery".
Delivery never happened and ended up in a long dispute (12 days now).
They refuse to issue a refund.
After I started a dispute at PayPal, they threatened me.

I bought a runescape account off PA from "denisjchavez". He recovered the account after a week. After looking back at his feedback he has done this to others, but its hard to gauge as feedback doesn't seem to be able to be edited after it has already been submitted. So this guy has 99% seller rating, wow right? Wrong. After looking at all his feedback he clearly is reselling the same accounts. Hell he is selling the account he recovered off me right now! I put through a dispute and the process was absolute crap but i managed to get my refund. What i dont get is how a person like this can be continued to trade and scam on the site without being reprimanded by PA. Fix your damn site PA, let buyers/sellers edit feedback, because this guy would have 0% rating if every person he has probably traded with could edit their feedback rating.

I have been using playerauctions since 2011, and it's a great place to both sell and buy in game currency, items, or accounts. Using playerauctions I havent had to worry about getting scammed, or people trying to claim I didnt deliver whatever it was I was selling. I provided my proof confirm delivery and its simple as that. I see quite a few complaints here saying that playerauctions scam and so on due to certain things that are out of their control. Playerauctions is a Middle Man service, thats all it is so they can only handle things within their site. I have tried using other forums and things of that nature to sell or buy things, and 8/10 people that message you are scammers 100%. So, I use playerauctions, because I dont have to worry about all of that. I dont agree with the fees somewhat, but thats what we pay for peace of mind.

Probably the only secure and free of scammers site on the internet when it comes to purchases of online goods. I'm pretty shocked with the negative opinions but it's probably due to the fact that always that 1% that is dissatisfied shouts the loudest lol. I both buy and sell there and highly recommend to anyone!

As a seller, Playerauctions has always provided me with the best platform there could be. There is nothing more I can ask for. They are very fair with both sellers and buyers. I have been a seller here for years and they always disburse the right amount with minimal fees too! Their site gains a lot of traffic and you can be 100% sure you'll have buyers in no time. With their instant delivery, it has made my job 100% easier. All I have to do is post and when a buyer pays, it gets delivered right away - hassle free. It increased my profit 300% and improved my relationship with customers. Even when I am sleeping, I am making money. Their stable systems allow me to sell efficiently and communicate with my buyers easily. I don't think I can ever find a site as good as Playerauctions. Thank you!

They promised me a full refund and to cancel my order in October 2017 (I still have that email from them) then in January 2018 the seller comes out of nowhere 3+ months too late and claims the order was fully delivered (it was not delivered at all). Not only was I not playing the game (making delivery impossible at that point) the order was supposed to be closed and refunded in October. Their support has not helped me at all to refund my order and I will be forced to pursue legal action. I have already contacted my lawyer on retainer and I am planning to contact Paypal, credit card companies, and the FBI to investigate my case and the others that appear to show rampant fraud since it is the only way to fix my problem. I wish that PlayerAuctions support would have resolved the issue one of the many times I contacted them but so far they have turned a willful blind eye to their failure to close/refund the order and to the fraud committed by my seller.