Play Baseball and Softball
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Hi,
I had to order a uniform for my son to play on his baseball team. I gave them my credit card info and my order. I got an email telling me the order had been submitted, but no order.
I call them. And they tell me there is a problem with my order and that they simply wait for shoppers to call in wondering where the order is. They do not follow up and tell you what the order is. Meanwhile, I have gotten all the typical notifications that you would when giving your credit card info on line.
They simply told me that it was my fault that I had a typo (in my address). The system new it, but just threw my order in the bit bucket after telling me that they had processed my credit card.
All I asked was for them to expidite my order because they failed to tell me that it was not being processed. They basically told me to (you know what).
THEIR CUSTOMER SEREVICE WAS OBNOXIOUS TO ME!
