PlacetochatReviews 7,437

Dear Marc,

Thank you for leaving your feedback about our website!

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situation occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.

Have a great time on our platform!

Best Regards,
Support Team Placetochat

Dear Isaiah,

We can’t thank you enough for your positive feedback - it’s always appreciated. Your review means a lot to us and lets us know we’re on the right track!

Thanks for sharing your ideas! We will pass them to the relevant department right away.

Please contact us if we can help you with anything further via [email protected], and thank you again for taking time out of your day to leave us this comment.

Sincerely,
PlaceToChat Customer Support

Dear Tim,

Thank you for the review!

It is great that you have run across our communication platform!

Please, be kindly informed that you may find a lot of fun on PlaceToChat.

First of all, let me please inform you that you may chat with new people as well as email with them, send presents, virtual and physical.

Also, please note that you may ask for the person's personal details and go on your communication outside of the website.

Does it sound good enough, Tim, to have fun on the site?

Best regards,
PlaceToChat Customer Support

Dear Mark,

We would be glad to learn more about your troubles in using the website as we strive for perfection!

Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.

Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website. However, please kindly note that it is always up to you and other user on how to build your further communication.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team Placetochat

Dear Russ,

Please be informed that becoming a Paid Member allows you to send messages or mails, view photos, videos, private photos of all the users on the site, send gifts to any user you are interested in.

However, we don't have any subscriptions. Therefore you will have an opportunity to access all the profiles and photos you like for free, and there is no need to enter your credit card details as well.
Moreover, users can send you messages to the chat, and there is no charge for reading them.

Also, we have some option that allows spending less and communicating with the users for free. To learn more, please contact us via [email protected], we would be glad to assist you with anything!

Best Regards,
PlaceToChat Customer Support

Dear Customer,

Thank you for the feedback!

I understand that from one side your services may look pricy.
Kindly be informed that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and high-level support in any cases you have.

We have a lot of people taking care of the customers' issues, whatever they are therefore we had to set such prices.

Indeed there are many websites out there, our communication platform though has a number of advantages and we always care about our customers.

We count on your understanding!

Please contact us via [email protected] in case any questions arise, we’ll be happy to help you.

Best Regards,
PlaceToChat Customer Support

Dear Jj,

Thank you for leaving your feedback about our website!

We want to inform you that we do not have any special requirements for contact exchange between our users.

You are free to do it anytime you want via chat/mail on the website. Please kindly note that it is up to every user to decide when they are ready to move forward and share personal contact information. As the website, we provide a safe and secure place for communication.

Have a great time on our platform!

Best Regards,
Support Team Placetochat

Dear John,

Thank you for your comment on our website.

We do realize that some of our features might seem too expensive for you. However, we would like to emphasize that our main purpose of the customer’s safety on the platform. From our side, we try our best to prevent any unpleasant experience of our customers and verify profiles before posting them on the website (such members have a label "Trusted User" on the website, who confirm their registration with the documents and check background).

Also, we always consider any suggestions from our customers and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend.

Moreover, our support department working 24/7 is always ready to take care of any issues you could come across. We really try hard and hope to make our efforts justified for our customers as well as your investments!

Nevertheless, if you have some questions about the website or problems using the platform, you can contact us at [email protected].

Best Regards,
Support Team Placetochat