PlacetochatReviews 7,437

Dear Shafi,

Thank you for sharing your feedback regarding our service!

As our website is an online-international communication platform, people from various countries are able to use our services. You can use the Search option at the top of the list of the users registered with us. By clicking on the "extended search" button, you can choose the range of the location, age and other traits you prefer to see in your friend.

Please feel free to contact us via [email protected] if you have any questions related to our service.

We will be happy to assist you.

Kind regards,
PlaceToChat Customer Support

Dear Revv,

Thanks for sharing your review of our service! Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our platform.

We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.

We do hope that we can deserve 5 stars rate from you in the nearest future!

Kind Regards,
PlaceToChat Customer Support

Dear Romano,

We would be glad to learn more about your troubles in using the website as we strive for perfection!

We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.

We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!

Best Regards,
Support Team Placetochat

Dear Hank,

Thank you so much for this review, we appreciate it. We’re here for you anytime.

We understand what you mean, however, when you make an acquaintance with new people through the Internet, there is always a risk that the person himself pretends to be the one, who you see in the pictures. Thereby, we take a number of preventive steps on our website to settle this question.

We are proud of this, because not all communication platforms take such precautions. First, we require to see the photo IDs of all our trusted members.

In case a user gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.

Respectfully,
PlaceToChat Customer Support

Hello Henry,

We are thankful for your feedback!

Kindly note that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.

However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending

Please reach us via [email protected] in case of any help needed. We are there for you 24/7.

Sincerely,
PlaceToChat Support Team

Dear Dan,

Thank you for the comment! We appreciate it.

You can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to upgrade your account to the paid version. You can choose among various packages, including the cheapest ones in order to try our project out and understand how it really works.

Kindly be informed that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give the high-quality service to all our customers and high-level support in any cases you have. We have a lot of people taking care of the customers' issues, whatever they are. So we are always at your service and count on your understanding.

Do not hesitate to contact our customer service department if you require any further assistance via [email protected].

Warm Regards,
PlaceToChat Customer Support

Dear Paul,

Thank you very much for sharing your feedback with us.

Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures for free. However, in order to view personal photos or chat with our validated members, you will need to purchase credits.

Kindly contact us via [email protected] to learn more about our prices and services. We will be there for you!

With best regards,
PlaceToChat Customer Support