PlacetochatReviews 7,437

Dear Jerry,

Thank you for the feedback.

I can see how you feel. To be honest, some of our other members felt that our prices are too high. We really try hard and hope to make our efforts justified for our customers as well as your investments in the search for your potential penfriend or partner. As you have noticed, most of our female customers are “trusted” members who confirm their registration with the documents and checked background. It really takes a lot of effort and requires a lot of resources.

Moreover, we have a 24/7 Customer Support team that is ready to assist with any request.

I'd like to mention we have different options that allow you to spend less. Please contact us via [email protected]
For more details.

Best regards,
PlaceToChat Customer Support

Dear Hoss,

We are glad you left this review.

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Reach us for more details.

We try to make sure that all the members are real and interested in communication on the website. For this purpose, we introduced the difficult procedure of verification steps. All our trusted members consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well.

Please contact us via [email protected] if needed. We will be there for you!

With kindest regards,
PlaceToChat Customer Support

Dear Jeff,

You can use the Search option at the top of the list of the members, registered with us. By clicking the “Filters” button, you can sort members by location and age.

We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every trusted member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to.

We’re here for you anytime.

Please feel free to contact us via [email protected] in case of any questions.

Kind Regards,
Placetochat Customer Support

Dear Eric,

Thanks for the feedback you submitted.

It is true, our platform is quite expensive. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits.

You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses.

Would you like to find out more about what those might be?

Please feel free to contact us via [email protected] in case of any questions.

Best regards,
Placetochat Customer Support

Dear Al,

I understand how you feel, however, you should realize that our company cannot afford to provide services on any other basis than the prepaid one, as we do our best to give high-quality service to all our customers and high-level support in many cases you have.

Our communication platform has a number of advantages, such as strict adherence to the terms of legislation, which guarantees the member's safety from inadequate individuals. Every query is carefully reviewed by our Investigation, Moderation, Financial or Technical departments. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.

If there’s anything we can do to help you further, let us know via [email protected].

Sincerely,
PlaceToChat Customer Support

Dear Paul,

Thank you for the review of our website!

It is great that you have found our strange side!

Also, please note that in order to see the total number of purchases you have done you need to navigate to the Payments page from the full version of the website.

The price list is promptly described on the Credits page.

As a platform for communication, we decided to make a bigger accent on members' personal qualities. You can always ask your friend about the details you are interested in and find out the actual information.

Wishing you all the best and take care!

Best regards,
PlaceToChat Customer Support