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Pixels offers a wide selection of artwork and generally solid print quality. However, as a long-time Premium member, I have experienced ongoing technical problems with my account that have not been resolved despite multiple support tickets.
Specific issues include:
New edits not uploading correctly (reverting to previous versions)
Wrong artwork versions appearing in profile banners and thumbnails
Recent Visits and statistics freezing intermittently while other artists' accounts update normally
These problems make it difficult to present and sell work effectively. The selective nature of the glitches is concerning and impacts the professional experience on the platform. Why would a business allow of its any employees to pick and choose which customers they deign to serve actively promote artists and sabotage others who are paying for the same privilege of using their forum? In what universe does a company that needs customers far more than customers need it decide the smartest business strategy is to thwart active customersl? It would seem they have misread the customer service manual—rather they've set it on fire, snorted the ashes, and now declare themselves enlightened.
I hope the team can address these backend issues for affected artists.