Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Pinterest

PinterestReviews 482

1.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Pinterest?
grey stargrey stargrey stargrey stargrey star

Pinterest Reviews Summary

Pinterest has a rating of 1.6 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pinterest most frequently mention customer service, multiple times and email address. Pinterest ranks 501st among Social Network sites.

service
77
value
65
shipping
31
returns
31
quality
67
This company does not typically respond to reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Emmet W.
Unfollow Emmet W.
Share Review
Report Review

Too many ads
September 30, 2022

The amount of ads I see is becoming way too excessive. There's almost as many ads as there are pins at this point. No joke, I just opened Pinterest, and there's at least eight ads at the top, no pins, just ads. Along with this, there's an issue with my boards where some sections will become stuck in some places. This has happened with at least three of my boards, as well as any new ones I make. It's been over a year I've had this issue, and it still hasn't been fixed.

Date of experience: September 29, 2022
North Carolina
1 review
1 helpful vote
Follow Glenda R.
Unfollow Glenda R.
Share Review
Report Review

Pinterest site shows ads from UltimeDeals and Hofeet London. Just read their reviews on Trust Pilot. I don't think you will order from them. I did and lost money but learned a good lesson.

Date of experience: September 27, 2022
California
1 review
0 helpful votes
Follow Joe U.
Unfollow Joe U.
Share Review
Report Review

Disappointed
September 26, 2022

I keep redownloading this app hoping for a better outcome. It's stuck on the "Welcome to Pinterest" loading page every time I've re-download it for months. I cleared the data, cache, restarted my phone to no avail. I cannot use this app which is very dissapointing. Pinterest Lite and the web browser work fine, but they're not the original Pinterest app. I don't understand why it's not working on my phone anymore, it was working just fine some months ago before I uninstalled it the 1st time.

Date of experience: September 25, 2022
California
1 review
1 helpful vote
Follow Darwin P.
Unfollow Darwin P.
Share Review
Report Review

Nice app
September 19, 2022

Really enjoy this app. Always the most incredible ideas to share with others and uplifting quotes and images that gives us a new outlook for us to try. I always find something to catch my eye and so many different types of expression that is the beauty in the eye of the beholder. Great app and really easy to install and get started on your ideas from hairstyles to tricks and clean pots and pans... enjoyable experience for me

Date of experience: September 18, 2022
Texas
1 review
1 helpful vote
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

Zero Customer Service
September 13, 2022

My acct. Is deactivated. I use it for work as a writer. I have broken no rules and cannot figure out why the acct. Was deactivated. There is no one to contact. No chat line or help line. I sent an email and got an auto reply that said, "Hi there, Thanks for writing in. It looks like your Pinterest account is suspended. (No kidding) Our team of experts will review your account. We'll send you another email with the results of our review." (Uh, when will that be?) Basically, blow off, we're too busy to be bothered. How can the advertisers want to waste money on this unprofessional company. Don't get too attached to your stuff here as you can be thrown off any day, for any reason.

Date of experience: September 13, 2022
New York
1 review
0 helpful votes
Follow Ivan C.
Unfollow Ivan C.
Share Review
Report Review

0 stars from me
September 7, 2022

I've been unsubscribing from this page about 3 weeks in a row and I get notifications every day! Every other I kept unsubscribing, but I keep getting them anyways, which made me think that this is Scammer Page. It never became a drag to unsubscribe from any mail sent to me! I think you can do better, unless you guys are actually scammers. Next email will be to the Better Business Bureau.

Date of experience: September 7, 2022
Ukraine
1 review
0 helpful votes
Follow Natalie G.
Unfollow Natalie G.
Share Review
Report Review

Terrible attitude
September 5, 2022

The biggest disappointment. Going against the country that has been invaded by an agressor? Pinterest has No respect to its ukranian users.

Date of experience: September 5, 2022
Louisiana
2 reviews
7 helpful votes
Follow Michael V.
Unfollow Michael V.
Share Review
Report Review

So disappointed
August 15, 2022

When I first started using Pinterest 2 years ago it was a dream. Now it's just about a nightmare. There are so many glitches to try and deal with. I'm having problems with: pin screen being black, reply sometimes makes it to the person, sometimes not, when I get to the screen that comes up to reply their name is in black lettering at the top. To the left side it's in blue. For my reply to HOPEFULLY go to the person I have to erase the blue name while the screen jumps up and down.

Date of experience: August 14, 2022
GB
7 reviews
8 helpful votes
Follow Matthew P.
Unfollow Matthew P.
Share Review
Report Review

And I starting getting hooked on different pins and even gained followers. Didn't think I'd get any really as just liked the different pins I saw! Well good things don't last for ever I susspose because one day I found my account had been deactivated due to some of the pins I added which I got from there SITE oh well it was good whilst it lasted I susspose

Date of experience: August 6, 2022
Texas
1 review
0 helpful votes
Follow Brittany T.
Unfollow Brittany T.
Share Review
Report Review

I would give them zero stars if i could. You can build boards and put pins on them, but you can't do much because they start accusing you of spamming your own boards. If you build too many boards, if you pin too many pins, if you do any of that beyond 10 or so, you are a spammer. And then you get blocked to guard against spammy behavior. Then you can't get back on for some hours. Someone like me likes to cover a subject well with about 100 or so pins on a board and in the sections. But that is bad, and we Pinterest users are not adults, we are bad children who must be scolded and punished. And on top of all that, they are conservatives who lean right, they don't like today's issues, they don't like people who think for themselves and they don't like poor people. I am a poor person. I am somewhat like a hippie. They hate all of that. Don't go here unless you want to be treated like trash by snooty snobs.

Date of experience: July 31, 2022
Ohio
1 review
4 helpful votes
Follow Dylan N.
Unfollow Dylan N.
Share Review
Report Review

For the past few months Pinterest has been constantly falsely removing my pins and even after submitting numerous complaints and appeals they continue to do so without reason. The pins in question are for artistic references. Pinterest falsely claims inappropriate content however this is hypocritical as I have seen many adult ads on the site/app.

For context: one pin was of 2 people hugging. Inappropriate? I think not.

Date of experience: July 20, 2022
Louisiana
1 review
0 helpful votes
Follow Kyle L.
Unfollow Kyle L.
Share Review
Report Review

Too many glitches
July 19, 2022

I constantly have to use cell data for app otherwise pictures wont load. There is nothing wrong with my wifi, this is the only app that requires me to waste my data. Even after de-selecting all the autoplay video features in setting and turning off all general notifications. The app continues to play audio while scrolling thru pins. Unable to turn off, forcing me to put my entire phone on DND just to stop hearing the stupid audio of ads, music, and miscellenous sounds.

Date of experience: July 18, 2022
India
2 reviews
5 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

The ANATHEMA of a good usefull site... pushy, and unnecessarily intrusive,, poorly designed and unnecessary at all!

Date of experience: July 10, 2022
Oregon
1 review
1 helpful vote
Follow Jo T.
Unfollow Jo T.
Share Review
Report Review

I am a user, but one of the few people I know who does use Pinterest, but it's always a struggle. I even tried to write a letter of what I truly dislike about the site, and I couldn't even find a place to write my critique!
It's diff icult to get to sites and then when you get to a site for a recipe, they give you ingredients but you have to dig deeper to find the full recipe and how to make it. I try not to talk bad about the website because I unfortunately am a stockholder, but no place to complain! I get why the stock is down becaue it's just a very frustrating website. I hope you let newcomers work with your developer to try to use the site to see how they can navigate. It won't be easy.

Date of experience: July 6, 2022
NL
1 review
1 helpful vote
Follow Joost T.
Unfollow Joost T.
Share Review
Report Review

When I started to advertise on Pinterest, the numbers of the organic growth were set back to zero. And the organic growth was minimized.

Date of experience: July 4, 2022
Nevada
2 reviews
8 helpful votes
Follow Norman C.
Unfollow Norman C.
Share Review
Report Review

Inspirational app
May 16, 2022

I use this app for my business and to get inspired with creative ideas. I have used the app for years. Now I am experiencing it by using it for my online store and I am very excited to see what type of results I get from using Pinterest.

Date of experience: May 15, 2022
Canada
1 review
1 helpful vote
Follow Barb T.
Unfollow Barb T.
Share Review
Report Review

Police your site
May 14, 2022

I decided to order a pair of sandals on your site. The advertised site name was pickufab. This site has dozens of other site names as well. So, I finally got my order only to find it's a cheap Chinese knock-off. I will learn from this because I'm now out money because of this. How can you not check your advertisers and product sellers? I am a low-income senior and can't afford to lose this amount of money on cheap crap. I trusted your site—silly me. I would take a picture of product but I don't know how to send it to you.
Be careful of the advertised sellers on pintrest.

Date of experience: May 14, 2022
New York
1 review
0 helpful votes
Follow Bo U.
Unfollow Bo U.
Share Review
Report Review

His application is beneficial. It has all the things we want to search for it. We can save, download, share, chat. I do regularly use this for my crafting. With the help of this, I became more creative and gave more interest to doing new models. However, We can't download videos that we need but can only save, share them. When we search for something, we will have even the least appropriate. Due to this, the search will take some time.

Date of experience: May 2, 2022
South Carolina
3 reviews
2 helpful votes
Follow Cheryl H.
Unfollow Cheryl H.
Share Review
Report Review

Junk
April 15, 2022

Pinterest used to be a great site to go for original ideas. Like decorating ideas. It's 99% advertising anymore. Just a shopping catalog. Never use it anymore, it's full of junk

Date of experience: April 14, 2022
Alabama
1 review
1 helpful vote
Follow Sherry M.
Unfollow Sherry M.
Share Review
Report Review

Pop-Ups
April 10, 2022

The recipes and people posting them are not the problem. The website itself is the problem. I understand the website needs advertiser's to pay for the site, but enough is enough. I just spent the last hour trying to print a recipe. Apparently i need to join and subscribe before i was able to print and see full version of recipe…I gave up. I will print recipes i have saved and delete account. It is not worth the frustration. I will find another way to search and print recipes. P.S. Years ago it wasn't like this..

Date of experience: April 10, 2022

From the business

Discover recipes, home ideas, style inspiration and other ideas to try.