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Pinterest

1.6

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Pinterest Reviews Summary

Pinterest has a rating of 1.6 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pinterest most frequently mention customer service, multiple times and email address. Pinterest ranks 501st among Social Network sites.

service
77
value
65
shipping
31
returns
31
quality
67
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Alabama
1 review
17 helpful votes
Follow Ellen B.
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Pinterest has changed! You used to get notifications every time someone liked or saved your pin or made a comment on your board, or started following you. Now all you get are these once a day notifications telling you in the shortest description possible, the amount of people who liked or saved your pins, or how many people followed you. It really doesn't show you who they are! And the covers of your boards aren't large like they used to be, they look kind of squished. There have been alot of changes! I just liked it better the way it was!

Date of experience: December 10, 2016
Australia
1 review
26 helpful votes
Follow Elna M.
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Not again!
December 4, 2016

I loved Pinterest and then it changed and changed. The latest change is awful. On the left handside of my boards are all these written suggestions for pins in large font dominating the board. As a result the construction of my visual boards is completely wrecked and the weeks of intricate hard work to display them artisticly wasted. Despite the fact thst there is a so-called Pinterest expert to investigate complaints within 5 hours, no response

Date of experience: December 3, 2016
District of Columbia
5 reviews
6 helpful votes
Follow Jun M.
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No longer like it
December 2, 2016

Their pin suggestions are way off. I mean, waaaay off. They send emails at an annoying rate. They used to be a place to collect great images, now they are just links to websites with an image and tons of ads. I used to love them. Not anymore.

Date of experience: December 1, 2016
France
1 review
48 helpful votes
Follow brai m.
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Pinterest used to attract people who enjoyed collecting photos around their interests. They also had the pleasure of sharing. You would subscribe to someone else boards, to other pinner's interests. Their interest now became part of your feed and if you chose them, then automatically the image would be tagged with the others person's avatar, from which of their boards and at what time. You could also know who had enjoyed your own choices and when. This all created a sense of community. This was a very highly enjoyable social discover, enjoy and share experience, with some beautiful collections naturally curated and elevated by hundreds and even thousands of users. In the last two years Pinterest has progressively and systematically destroyed this by silo-ing people into what Pinterest wants to show and recommend. There are obviously commercial motives behind this. The more they can feed off your personal interests and push content that has advertising value behind it, the more value Pinterest might gain as a corporation that appeals to advertising and e-commerce power houses. The problem is that your feeds are now not a reflection of your subscriptions (they are plainly and simply not respected), but a reflection of what Pinterest recommendation engines think you should like. As an example I like boats and follow boat boards but recently pinned an image with a flag at the back of the boat. Well guess what? I get tons of flag pins and how to buy... but hardly any of the boats I subscribed to. Deuuhhh? The Pinterest community is in uproar. Not only do the pins no longer tell you where pins came from (it was nice to be able to remember that Jimmy's sail boat board was where I found that beautiful schooner 5 months ago.) or who re-pinned from my collections (at a glance, I could then know that Paul and Martin both re-pinned my choice on a very elegant vacation board and discover their tastes and interest). No longer - and Pinterest keeps on modifying their user experience adding more complexity, while taking away the simple information and sharing that their users liked. Go figure..

Date of experience: November 19, 2016
Oklahoma
1 review
12 helpful votes
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Pinterest sucks
October 31, 2016

How about you learn how to make your website actually work and load things :) it sucks using a website that won't even load, boooo yall suck

Date of experience: October 30, 2016
Washington
1 review
10 helpful votes
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Too many sale offers
October 21, 2016

Pinterest got so bad. Before i can even go to find anything there's a ton of sales i got to scroll through first. I consider quitting using it. Just as any other social network-- too much advertising and trying to sell stuff.

Date of experience: October 20, 2016
Illinois
3 reviews
44 helpful votes
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Pinterest has now resorted to gangster pop-ups on other shopping sites that won't let you shut them down. Your only choice is to stop shopping. I'm pretty sure this isn't legal, and I agree with Robert H. That they won't let you unsubscribe. If you want to do that or tell them about a problem, all you get is an endless loop. I have also encountered what Eddie R. Complains about. Pinterest is way out of control.

Date of experience: October 17, 2016
California
1 review
8 helpful votes
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I can't believe that pinterest allows the company Cupshe.com to advertise on its site. This company is a total scam! The company takes your money but never delivers the merchandise! Buyers beware! Do not order from this company!

Date of experience: October 12, 2016
Canada
106 reviews
432 helpful votes
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Hate The New Design
October 11, 2016

I want to say that I've been a user of Pinterest for many years just for design inspiration. I have thousands and thousands of pins in numerous boards, including sharing secret boards with groups from my university. The new Pinterest is a pain.

1. On the Apple device apps, you can no longer move a pin from a secret board to another secret board. This was not previously the case. It's still an option that is available on the desktop version, but not the apps? And the apps also crash consistently rendering it almost useless and frustrating while browsing. With app updates every two weeks, they're only making Pinterest worse by moving functions around, making users have to scavenge to find options.

2. The "suggested pins" and advertisements are extremely out of hand. It was tolerable once but now my home feed is almost more advertisements and suggested pins that are just not relevant to me in ANY way at all. Plus some of them are beyond ridiculous, advertising me club/party dresses with a provocative mirror selfie image as the pin. Are you serious? I don't follow anything related to that kind of content. I spent more time trying to get rid of these things than viewing my own things.

3. The new interface is so ugly and confusing. Just to simply "log out" which should've been obvious on the top right corner ends up with a user having to go to their profile > icon with three dots > sign out. Really?

4. Pinterest is like Tumblr. You cannot browse content unless you have an account. Since I have an account already, I don't mind, but it's inconvenient for others who don't wish to make an account.

Sooner or later, it'll just be easier for me to download all the Pins locally to folders on my computer. I only need the visual image, not the URLs, so it's probably easier for me. If Pinterest can't even get themselves corrected, I can't trust them managing my thousands of pins.

Date of experience: October 11, 2016
Tennessee
3 reviews
9 helpful votes
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Unsubscribe
September 2, 2016

The site will not let me unsubscribe. I hover over the UNSUBSCRIBE FROM THIS EMAIL,
Click on the CLICK TO FOLLOW LINK but nothing happens. This site is filling up my Junk e-mail folder.

Date of experience: September 2, 2016
Texas
2 reviews
46 helpful votes
Follow Patti H.
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I've been trying to get advisement on an issue that I reported a week ago that regards the comment section on my Pinterest quote board being cut off/truncated:
A Pinterest help desk staff member answered my initial inquiry, a week ago, explaining that there had been changes made to the lay out. She also acknowledged that she was aware that the comments section on the pins were being cut off/truncated. She said that they were working to resolve the problem with the truncated comments. I then received an email that said the issue had been "closed". Here's the thing: I didn't "close" the issue. And, more critically, the problem has not been resolved. I still have not been contacted as to how the issue with restoring my comments section on my board is being handled.
So, I attempted to contact, again, today using the same correspondence thread, but I got an error message saying that my email is "undeliverable". I, then, opened up a new ticket which re-explains the problem I reported a week ago, only to receive what I believe is a formulized response from the Pinterest technical staff. This form response does not address anything to do with the specific problem I reported very clearly -multiple times, now. I'm getting VERY frustrated.
For over two years, I have put a great deal of energy, time, and heart into my Pinterest quotes board. It's been a very meaningful activity for me, personally. However, I have no use for the Pinterest board if my personalized comments will not appear in full - which, until very recently have always appeared complete and visible at the bottom of the quote.
I am very disappointed in Pinterest due to the lack of consideration in not notifying users of the pending layout changes and, most of all, for making it difficult to get direct answers about the status of the problem-solving regarding restoring the comments section, initially acknowledged to me by the help desk.

Date of experience: August 29, 2016
Pennsylvania
1 review
11 helpful votes
Follow Eddie P.
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I have tried several times to look at exterior entry doors, and sadly they are all linked to a Pinterest site. I do not want to set up a Pinterest account, and while it appears to allow me to use my Facebook account, it wont let me to the page. So I am boycotting any vendor that wont allow me to view their product without setting up a Pinterest account. We are starting a $200,000 home remodel, so sorry for the short sightedness of those vendors.

Date of experience: August 18, 2016
Rhode Island
2 reviews
20 helpful votes
Follow Rebecca W.
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What happened? All of a sudden the view of the pins has changed. The view of my boards has changed and when I am going through boards and moving stuff around it doesn't go back to the board you were at, it goes to the top of your boards and you have to scroll down to where you were. Even the Save button has been put on the other side of the pin. What is up with that. When I first open Pinterest to see new pins, it is showing pins I have already pinned sometimes 2 and 3 times. This is not an improvement.

Date of experience: August 13, 2016
Mississippi
1 review
0 helpful votes
Follow Lynne W.
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Pinterest is sharp. They've got millions of free employees (their users) doing their work for them. If someone in the right place doesn't see what's going on soon they're going to have a large chunk of the images on the Internet on their servers. I'm not sure who is really in charge here.

Date of experience: August 10, 2016
India
1 review
8 helpful votes
Follow syed b.
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Some users try to dominate pinterest, those persons only always complaint others account as spam. Based on that report pinterest block the url or suspend the site.
Very very worst support i lost 230 good articles.its time to change over new social platform

Date of experience: August 6, 2016
Washington
1 review
16 helpful votes
Follow tom t.
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Pinterest sucks!
August 4, 2016

Ok. You're out surfing the web for images for a project you're dreaming up.

And bam! You land on an image. There is your idea farm... SUnddenly the screen goes dark
And you have to join pinterest to see the image...

$#*! THAT!

NOT ONCE EVER.

NO WEBSITE WILL MAKE ME DO THAT> $#*! THEM!

Date of experience: August 4, 2016
GB
5 reviews
29 helpful votes
Follow Kiwi K.
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As an art student, I'm always looking for inspiration. My friend reccomended Pinterest and when I set up the account, I was very surprised. I wasn't initially expecting much, because most websites have spam and people who are only out to amuse themselves, not others. But it's great! When I'm sat at home, bored out of my head, all I have to do is type in 'projects' and it comes up with all sorts of things for me to do. It's also great if you have friends on Pinterest, because you can communicate and send each-other pins. It really lightens up my day!

The only minor problem I've experienced is that most pins are linked to websites which sometimes make my phone crash, but I think that's because my phone is an old version. I love Pinterest, GET IT!

Date of experience: July 30, 2016
Florida
1 review
20 helpful votes
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Awful
July 24, 2016

Upgrade is awful! No option to opt out. Forward page is cluttered and time consuming.

I am so very disappointed in Pinterest and their total lack of communication with their members concerning this terrible upgrade. The least they could've done was ask members to review prior to implementing so we could have at least seen what kind of changes were going to be made to our pages

Date of experience: July 24, 2016
Australia
1 review
18 helpful votes
Follow Karen L.
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I don't like the new update! Too bland visually. Too much white space. The bright white gives me a headache. Folders now have 3 photos on their cover - I only want one, the one I picked as the "cover photo". The service icons don't even have text! When I first saw the change I had trouble moving from the main page to my own page - had to click on unnamed icons til I found the right one.

Date of experience: July 23, 2016
Pennsylvania
1 review
16 helpful votes
Follow Amparo H.
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New update sucks! I'm not able to see my board covers, too big and takes too long to get to my boards. Change it back!

Date of experience: July 3, 2016

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