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Phones.co.uk Reviews Summary
Phones.co.uk has 1 customer review and ranks 148th in the Telephone category.
It was very easy to order the phone, every part of the service was quick, but When you want to return the phone is when you have a problem. They say it will take 14 days for it to be completed, once they receive the phone, which they did. I called them periodically during the 14 days to get an update, every time I called up I was given an excuse:
"Try calling the network you have got the phone with"
I called the network and they told me to call Phones.co.uk. Phones.co.uk said:
"Give it a few more days"
"Give it the full 14 days"
When I went over the 14 days, I was given this response:
"I will try and contact our returns department and send you an email"
I didn't receive an email from them and will likely have to pay the early termination fee with the network as the contract has not been cancelled in time.
