Pet Love Gift

They sent me a hoody made by GILDAN, when the hoody pictured on their site is from Homage…

I paid $65 because I thought I was getting a quality hoody, not GILDAN crap.

They have yet to address my complaints to their customer service email address.

Do not buy anything from these shady people.

Not only was the image coloring incorrect, the hoody used was of lesser quality than advertised.

Petloveclothes sucks!

I ordered a pair of cocker spaniel sneakers. The size is not US accurate. Now I can't reach anyone and am out of $60 for shoes that are too small because they're inaccurately US sized. Customer is responsible for paying return shipping on inaccurately described merchandise is all I can find. I'm unable to reach these people customer service!

Order #Oh9Gift3256
THBOOTD101 Boxer Leather Boots 2020
SLOW SHIPPING, PRODUCT NOT RECEIVED. Received an email on 12/10/2021 that states I didn't select size of boot. In the picture (screen shot of my order) they sent with the email, it clearly states I have ordered a size 10.5 MENS. When I received that email I responded immediately. I wish there was a way to share/upload this picture which proves I did order a size 10.5 MENS (they even have an arrow pointing to the size selected).
I have sent 5 emails to this company asking where are my boots that I've already paid for and once again I received and email, it was stated from this company, that I hadn't selected a size. With each email (all 5) I have stated the size is a 10.5 MENS. I have only received 2 emails from them. Both times asking me for to select a size.
I have received all other products that I had ordered. BUT not the boots.
I am extremely frustrated with this company and it's lack of communication, pandemic or no pandemic this is not acceptable.
I still want the boots as they are a gift, now hopefully for Valentine's Day but I have my doubts that it will arrive in time. IF they don't have them in stock I need to be let known and given a full refund of $61.56 plus the tax and shipping charges already paid for this product.
To the company that may respond to my review.
Don't thank me for my feedback and say if I give my order # you'll have someone check into this matter. I have already supplied that on the very 1st line in this review.
I wish I had found these reviews about this company prior to placing an order with them, otherwise I would have not ordered anything from them.

I received my order for a personalized compass, however, they added "My" in front of the name which doesn't make sense. I'm unable to find information to contact them to return and get a replacement. I can't give the gift as it is.

I ordered a couple days ago without looking up reviews. I got charged an international shipping fee of $2 in my bank account! The company is supposed to be in the U.S.! I'm already angry. I'm not holding my breathe to actually get my product based on these reviews... so frustrating! Now I have to contact my bank and make sure no other money comes out from them! Ugh! I should have done my research! I always do and I didn't this time because this was a perfect wedding gift for my future husband... has anyone ACTUALLY received their product from this company? I feel like I just threw $30 bucks Down the drain... ugh!

I have bought my wife a shield maiden necklace, a couples rune and a mystery item costing me around a hundred $. The money isn't the concern the concern is the fact I only recieved the necklace out of the 3 items I purchased and that was only 41 $ out of the deal that I wanted to purchase. The company now has 51$ of mine because they failed to deliver my other two items. Don't buy from this company rip off and a great disappointment. Really upset that I wasted my money on them.

DO NOT ORDER FROM THIS WEBSITE! I ordered 2 things for 60 dollars, at firdt everything looked good but then they didnt anseer my mail when sbout if there is a way to track the shipment and today they even REFUNDED my product without my wish and my money still has not been refunded. Considering legal action cause this is really sad and I cant believe it.

I thought this was a US based store since that is what the website says. I ordered my husband a key chain for his birthday. I ordered it just shy of a Month before his birthday. It is now a week past and still nothing. The last shipment update I got was it had cleared customs in NY... 7 days ago! I had to go out and get him something else for his Birthday. I figured I would just put this under the tree. But I am guessing maybe I can give it to him for our Anniversary in March. I sent emails, and the responses are just automated and do not help at all.

I ordered a personal scripted Keychain for my boyfriend for Christmas on Nov 7. Received an email on the 13th saying it was shipped, FROM CHINA. This was suppose to be a company in the U.S. The tracking number worked until it hit Akron ohio. It has been "in transit to next facility" since Dec 3rd. Every update from the 3rd to the 7th still says "in transit". Updates stopped on the 7th, nothing since then. I have called the post office in Akron and they say they never received this tracking number. I have emailed them twice now with no response from them at all. I will be contacting my bank and the BBB to report fraud. I'm scared to get a response on here from Tony, the so called representative on here. Reading his responses, "due to covid" is a crock. I do not believe he's an American representative and I do not believe this company has an office in Minnesota. I have received all of my orders from Wish, Amazon, GearBubble and Adam and Eve. Akron ohio is less than an hour from me, most of my packages shipped threw there and no others we late or lost. If the tracking on this item shows it hit Akron then Akron would show it as well when I called. They did not. This company is a scam

3 weeks ago I placed an order for the motorcycle keychain for my husband for Christmas. 2-4 weeks ship time quoted. I have sent 3 emails wanting an update for my order and no one bothers to reply. I just want verification and tracking that it shipped. Very disappointed because I really wanted this for him. Now we are just a little over a week until Christmas and I know NOTHING. Heck I get stuff from China ordering thru Wish quicker than this.

Laurie White
Dyer, TN

Ordered from their site and got a tracking #. That's when I found out stuff is from China. Problem is the tracking status never changes and no one from this company replies to my emails. And email is the only way to reach them. I'm assuming by my experience thusfar along with experience of others that this company is a scam & I can expect to NEVER receive items I purchased. I will contact PayPal to see how to dispute charges. Wish I were smarter & checked these reviews before I purchased from their website.

I ordered a necklace for my wife for christmas on Nov 19th. Have not had a single update on shipping since that day. No reply from email to the *******@petlovegift.com address. Tracking number is in China. Didn't want to order from wish.com due to ridiculous shipping times and it turns out I ordered from wish.com's even slower cousin... Tony D my order number is A shipment from order #PLG******* is on the way... hope you can figure something out. If by some miracle I recieve this in time to give to my wife for christmas I will remove this review. Until then I have to go purchase another gift to make up for it at a brick and mortar store as I no longer have any faith in online retailers...

I had purchased two items from this scam prior to reading reviews. It's been close to a month and I've yet to receive anything. I already found and received better and less expensive items on Amazon. I don't care how you do it, but give me my refund now! I've already filed a fraud complaint with my credit card company a good while back!
Order #PLG******* and Order #PLG*******

I placed an order for a compass on 11/01/20. This gift was from my daughter to her dad bought with money she had earned over the summer and tutoring at school. Like all other reviews I too thought this company was based in Minnesota like their website says, but found out they are based in China after my item "apparently" shipped. The tracking information provided by this company said that my order shipped on 11/04/20 and that is the status my order has been in since placing the order (today is 12/02/20). It has been exactly 1 month since my purchase. I sent my first email to customer service on 11/17/20. A response was sent a few days later asking me to be patient. To give it a few days and the tracking information should update. It never did. I have sent 3 additional emails since then and this company has not answered any of them. Like other complaints as soon as I requested a refund the responses on their end stopped. Now my daughter is out $45.00. These people suck and should all be in jail for stealing and fraud. I have reported them to the BBB as well as have contacted my bank asking them to flag this charge as unauthorized.

Scam.
Scam.
Yep, I've already reviewed them once and here's the second. After my compass did not arrive, I ordered a much nicer, personalized compass from a company in the UK and received it in days, not weeks.
This company would not respond to me until I started writing reviews/complaints. I asked numerous times for a refund and they refused. They said that they would send another. I told them NOT TO because I had already gotten what I needed from a more reliable company and they said that they sent a second one anyways. Then they said that I couldn't return it because it was personalized, EVEN THOUGH I TOLD THEM I DIDNT WANT THEM TO MAKE A SECOND ONE. I finally got it more than 2 months after I ordered it, long after my friends birthday and long after she returned home. Now I have a $65 piece of trash collecting dust. Oh and by the way, it was scuffed up and extremely poor quality when it finally arrived. DO NOT WASTE YOUR TIME OR MONEY WITH THIS COMPANY. They are scamers and they will not respond. Worse customer service I've ever experienced. Horrible quality, if/when it finally arrives.
And, they asked me to write a review for their website (when I hadn't even received the product) I'm sure it will be a surprise to hear that my review was NOT posted in their website.