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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was very happy with my purchase except that in transit the cap loosened and perfum leaked into the box. It would have been better if the bottle had been taped shut or something along those lines.
The website was easy to navigate and order, even their suggestions for additional items were in-line with my likes; based on my purchase.
The item I received was nothing like what I ordered, my bad $72 perfume is never $25. It was bad so I kept it; however I won't buy it again.
Orders keep being placed on hold even after six digit authorization code was provided.
Orders keep being placed on hold even after six digit authorization code was provided.
Easy to order, price is right, delivery fine. My only concern is that the packaging that it came in was not typical at all for d&g: the flimsy poorly constructed box with one color printing seems beneath they're normally high standards for packages. But the cologne smells legitimate.
Glad I found the British Sterling cologne. Was not easy to find.
My first time ordering. Very satisfied with the item, service and delivery. Thank you
I received my order and my lotion was watery, when I went to use it, it spelled all over the place and the scent was gone and it smelled old. I try calling Perfume.com and was told calls were not being taken and to email. I sent several emails and finally got and and answer of what to do with the lotion. I sent the lotion back today and hoping to get a refund for the terrible product I received.
Love that they had one of my favorite scents in stock, ready to purchase... as well as some sample size fragrances I want to try first before purchasing a full size bottle.
Love that they had one of my favorite scents in stock, ready to purchase... as well as some sample size fragrances I want to try first before purchasing a full size bottle.
Pleasantly surprised that I got it so quickly and in great condition. Love the quality of the perfume.
I have tried countless times to impute my CORRECT Address and your system still won't add my mobile home space number... Very frustrating!
The the fact that I get to try different, expensive perfume every month. I also can cancel an order at anytime. The perfume was promptly delivered just like I was told.
My signature scent for a reasonable price. Can't go wrong with that.
Website very easy to navigate and all my favorites are available! Pricing is competitive. Very happy customer!
Website very easy to navigate and all my favorites are available! Pricing is competitive. Very happy customer!
I discovered a new fragrance brand and two beautiful scents. The site was easy to navigate.
The site was easy to navigate, my product came on time and without any damage and the process was super easy and seem less. Definitely appreciate the great deals they offer and the affordability.
You have the perfume that I like and i was very satisfied with the product and I will be ordering some more.
You have the perfume that I like and i was very satisfied with the product and I will be ordering some more.
I didn't realize that the 20% off had already been applied, but I really wanted this fragrance...
I didn't realize that the 20% off had already been applied, but I really wanted this fragrance...
Very disappointed the perfume I received had very little scent
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

