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Perfume.com

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+137
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
698
value
3,480
shipping
3,526
quality
8,299
This company responds to reviews on average within 8 days

Instant Feedback

133,289 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Perfume
April 17, 2021
Updated review

The minis were smaller then I thought. They were tiny not mini.

Date of experience: April 17, 2021

It was Easy
April 10, 2021
Previous review

It was Easy

Date of experience: April 10, 2021
Pennsylvania
1 review
0 helpful votes
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A perfect beach girl perfume
April 17, 2021

Not to strong but long lasting. Perfect Beachy scent!

Date of experience: April 17, 2021
Colorado
1 review
0 helpful votes
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Great
May 17, 2021

We received our order and were so happy with it. My husband found a cologne he could not find anywhere. And my perfume is older and hard to find.

Date of experience: April 17, 2021
Georgia
1 review
0 helpful votes
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Love the easy access to the different stores, but one of the products was broken upon delivery.

Date of experience: April 17, 2021

Love the easy access to the different stores, but one of the products was broken upon delivery.

Date of experience: April 17, 2021

Love the easy access to the different stores
April 10, 2021
Previous review

Love the easy access to the different stores

Date of experience: April 10, 2021
Alabama
1 review
0 helpful votes
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Love products
April 17, 2021

Very pleased with order and there's nothing to complain about

Date of experience: April 17, 2021
Minnesota
1 review
0 helpful votes
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Great place to shop
April 17, 2021
Updated review

It was very easy to shop at your site, I got excellant service and a very quick delivery. It was fast and easy to do on your web site

Date of experience: April 17, 2021

It was fast and easy to do on your web site
April 10, 2021
Previous review

It was fast and easy to do on your web site

Date of experience: April 10, 2021
Pennsylvania
1 review
0 helpful votes
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Tova for men
April 17, 2021

Received my order in a short time I am very satisfied with this company.

Date of experience: April 17, 2021
New York
1 review
0 helpful votes
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It's always out of stock! It's very disappointing
April 17, 2021
Updated review

Good and fast delivery always delivers, always out of stock of Clarins

Date of experience: April 17, 2021

It's always out of stock! It's very disappointing
April 15, 2021
Previous review

Good and fast delivery always delivers, always out of stock of Clarins

Date of experience: April 15, 2021
Missouri
1 review
0 helpful votes
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Simplicity
April 17, 2021

Took very little navigation to order my perfume I wanted for so long

Date of experience: April 17, 2021
New York
1 review
0 helpful votes
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Excellent service, Speedy delivery excellent product

Date of experience: April 17, 2021
New Jersey
1 review
0 helpful votes
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Fast delivery
April 17, 2021
Updated review

Love this perfume, I'll buy it again. Good price and fast delivery

Date of experience: April 17, 2021

Fast delivery
April 10, 2021
Previous review

Love this perfume, I'll buy it again. Good price and fast delivery

Date of experience: April 10, 2021

Love this perfume
April 2, 2021
Previous review

Love this perfume

Date of experience: April 2, 2021
Colorado
2 reviews
0 helpful votes
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BURBERRY SHEER
April 17, 2021

FAST QUICK EASY GREAT DEAL FOR A GREAT PRODUCT. ORDERING WAS A BREEZE AND WOULD DEFINITELY ORDER FROM THIS SITE AGAIN. THANK YOU FOR A POSITIVE EXPERIENCE.

Date of experience: April 16, 2021
Florida
1 review
0 helpful votes
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Good
April 17, 2021

Good! Shipping was fast and the right product. Would order again

Date of experience: April 16, 2021
Texas
1 review
0 helpful votes
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Very simple
April 17, 2021
Updated review

Nice and easy, got my product quickly. Didn't expect to receive the the product so fast

Date of experience: April 16, 2021

Nice and easy
April 9, 2021
Previous review

Nice and easy

Date of experience: April 9, 2021
Colorado
1 review
0 helpful votes
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Perfume.com Delivers
April 17, 2021
Updated review

Got product before they said it was to be delivered, a plus in these days. Was amazed by the quality and size of product I will be using them again soon

Date of experience: April 16, 2021

Just need to get order in timely fashion
April 10, 2021
Previous review

Just need to get order in timely fashion

Date of experience: April 9, 2021
Pennsylvania
1 review
0 helpful votes
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Very happy experience!
April 17, 2021
Updated review

Fantastic experience-easy & very affordable! Perfume. Is finally easy to buy!

Date of experience: April 16, 2021

Fantastic experience
November 20, 2019
Previous review

Fantastic experience

Date of experience: November 20, 2019
Indiana
1 review
0 helpful votes
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Excellent Job
April 17, 2021
Updated review

Great so far... I love what I received. You were very prompt with my order and it came in no time. Great customer service. Thank you.

Date of experience: April 16, 2021

Great so far
April 9, 2021
Previous review

Great so far

Date of experience: April 9, 2021
Maryland
3 reviews
0 helpful votes
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I wear Prada Amber perfume and it is an older fragrance and difficult to find these days. They had it in several strengths, and shipped it quickly. I will order again.

Date of experience: April 16, 2021
Virginia
1 review
0 helpful votes
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Great first experience
April 17, 2021

I've been searching for a place to reorder my favorite perfumes and I have finally found it. My first experience with this business was very satisfying and I will definitely become a loyal customer as long as I receive the same service. I will definitely extend my experience with my friends and family.

Date of experience: April 16, 2021
Pennsylvania
1 review
0 helpful votes
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Smells incredible
April 17, 2021
Updated review

Very fast shipping products as described overall very happy with my purchases.

Date of experience: April 16, 2021

Very fast shipping products as described overall very...
April 9, 2021
Previous review

Very fast shipping products as described overall very happy with my purchases.

Date of experience: April 9, 2021