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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Not sure why the fragrance doesn't stay on I am disappointed
Love the availability and ease navigating through website
Love the availability and ease navigating through website
Great deal and thank you for the free shipping! Best deal online and it arrived faster than expected.
Great deal and thank you for the free shipping!
Though it smelled like I remember I gave it to a friend the scent was for me any more
Arrived when expected and my mother was so pleased with her gift! Price was very comparable to other sites and I was emailed updates on my order's progress.
Quick and easy! I like the prices and that PayPal can be used to pay for it. My products came to me in a nice box and in just a few days!
There is a vast variety of fragrances available. The order process was seamless and I received them in a timely fashion.
I can't believe I got a $100-$150 perfume for $50. It smells amazing and is the real deal!
Purchased some perfume for my wife that is hard to find and perfume.com had it in stock. I ordered it and within a few days it was here.
Quick and efficient. I loved how you had what I wanted in stock for some items
Very easy to place my orders and I love the prices on all my favorite perfumes
Very easy to place my orders and I live the prices on all my favorite perfumes
Saw a commerical and thought I would give it a try. Ordered and received within 5 days and have used the last 2 days. Great product.
Colognes as described and super fast shipping. Can not recommend enough.
Great! Fast speedy delivery. I was very, very pleased with everything.
Found through an online search. Easy to use site and reasonably priced scents.
Found through an online search. Easy to use site and reasonably priced scents.
It was wonderful, the only I had an issue with is i had to get a refill bottle and I don't have the original bottle to refill. I do love my perfume and how quick and easy it was to get it :)
Very good. Had what I needed and super easy to order.
Absolutely wonderful fragrance! Will order again! Just as good as Bath and Body Works!
Always great customer service, excellent website, unbelievable inventory to choose from. Highly recommend.
Always great customer service, excellent website, unbelievable inventory to choose from. Highly recommend.
I've never got the lotion before
Decided to spoil myself
Blown away it smells amazing with the alien perfume received in 5 days
They sent me a message when shipped and a week later after I received it already making sure I got everything
Will be a customer for now on
Worth the extra for the lotion
I've used alien for years
Lotion isn't as strong as perfume
Together a perfect match
Perfume isn't as strong later but never goes away
I've never got the lotion before
Decided to spoil myself
Blown away it smells amazing with the alien perfume received in 5 days
They sent me a message when shipped and a week later after I received it already making sure I got everything
Will be a customer for now on
Worth the extra foe the lotion
I've used alien for years
Lotion isn't as string as perfume
Together a perfect match
Perfume isn't as strong later but never goes away
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

