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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I love the prices, the fast delivery, the choices of perfumes, the description of each perfume, but also the company's follow-ups
I find that you are quick and very easy
Great service! I enjoy dealing with a company that follows through.
Quick and easy. Nice variety of fragrances as well
Quick and very easy! Arrives quickly. Hard to find locally
I found this site while searching for summer fragrances and could not be happier. The process was simple, the site informative and communication fantastic. I actually give them 5 stars but the site would only allow me to give 4 stars! They need to fix that!
I ordered and made payment accordingly but got an auto reply mentioning payment was declined. But i got sms notifications frm my bank confirming the amount was deducted. Twice.!
Since the order was unsuccessful and supposedly unpaid, i dont have any references number or tracking order number to back up my claim. This is ridiculous.
Is this some kind of scam? Stay away from this website. Horrible experience.
I have had a great experience. The order was filled and shipped out quickly.
Quite easy, especially for those of who cannot always afford full payment at once.
Quite easy, especially for those of us who'd like nice things but cannot always afford full payment at once.
Love the sample it was perfect for my taste! I can't wait to receive more in the near future
I love the reasonable prices and the quick order delivery
Smells like the 70s I will he ordering again. These are the best
El perfume me hace sentir unica, intelectual, segura y huele riquisimo!
Products came in earlier than expected. Love the perfumes.
Great and is always a good experience when I shop here.
Great and is always a good experience when I shop here.
Perfect!
Always in contact with the client by email.
Excellent service and great products such a selection that it is hard chose
Great. Easy to follow App. Great prices. I have wanted to try this perfume for a while, with the great discount I am trying it. Great
Great. Easy to follow App. Great prices. I have wanted to try this perfume for a while, with the great discount I am trying it. Great
Great everything was fast and easy and was very good price
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

