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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience was awesome. The site was very easy to navigate.
Ordered and received my order in 2 days. Fast shipping.
I received my perfume in a timely matter -- Only complaint -- the stopper came off of the attached top when opened - now have to pry out stopper for usage
Ordering and shipping was easy and on time. Love the new perfume I ordered to try. Will definitely be ordering from here again.
I found what I wanted quickly and checkout process very easy.
Found what I wanted and checkout process very easy.
So far so good! Very pleased. Excellent variety if scents and sizes.
It was very easy once you know what you are looking for.
Yes
It was very easy once you know what you are looking for.
I'm very glad to have found one of my favorite scents and the purchase process was very smooth.
Quick and easy... good prices too! This was way too easy and convenient! Great service!
Arrived on time or earlier. It smells perfect! Good price! Great experience!
It was easy to order, and received quickly, no need to go buy it at store, very convenient...
First time was excellent. Second time was good to. I love these smells.
First time was excellent. Second time was good to. I love these smells.
Perfume.com. Is a great company. If you can't find your perfume anywhere, check here..
Very satisfied. Great product at a fair price. I would order from this site again.
Yardley English Lavender has added other scents to their lavender powder and lotion. They overpower the fresh, herbal lavender essence.
Easy to use and a really good selection of products.
Answer: Perfumes are authentic! I just got them and they are amazing!
Answer: They are the same absolutely the real deal otherwise they would be in trouble
Answer: I don't know, but it's a great place to buy quality perfumes at a good price!
Answer: Hello Lurita, Thank you for reaching out to Perfume.com! In order to place an order with us, please follow the below steps: Access our website www.perfume.com Browse our items and click "Add to Cart" on the desired fragrance(s) When you are done, click "Proceed to Checkout" Add shipping details, select shipping preferences and payment methods Click "Place Order" Once your order ships from our warehouse, we will email you the tracking details so you can track your package. 😊 If you have any further questions, please let me know. Happy shopping!
Answer: Hi Sherry G.! Thanks so much for your question and for being here with us! If you're looking for really good deals on the fragrances you love, you can visit Perfume.com and enroll in the promotional mailing list. By signing up you'll receive the latest promotions and discounts straight to your inbox so you never miss a great offer 💫 We hope this helps you score amazing deals on your favorite scents!
Answer: Hi Abbie! Thank you for sharing this with us. We understand how frustrating it can be when an account or order date is hard to locate, especially when you recently joined. To allow us to look into this further and assist you properly, please reach out to our support team at [email protected]. They will be happy to review your account details and help clarify the joining date or any related concerns with Perfume.com 📦 We appreciate you taking the time to reach out and look forward to assisting you!
Answer: Hi Keri! Thank you for your feedback! We see that your order was shipped on 12/18 and is currently in transit with USPS 🚚. Tracking information was sent to your email. If you have any further questions or need assistance, please feel free to contact us at [email protected]. We truly appreciate your support and look forward to serving you again!
Answer: Hello Angela, Thank you for reaching out to us! In order to get more information on the status of your order, please contact us via email at [email protected] so we can assist you. Have a wonderful day and Happy Holidays!
Answer: Hello Sara, Thank you for reaching out to Perfume.com! Please email us directly at [email protected] for us to be able assist you with correcting the address. We'll be happy to update it for you, as long as your order has not yet shipped. We look forward to resolving this for you quickly!

