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PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
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Multiple attempts to have my account fixed have resulted in nada. I paid for two separate one month memberships and then paid for a year. Ever since then (paying for a year) it won't let me do new reports (kinda crucial). Can't seem to get it right and definitely want to cancel as i have been trying to reach out for months
Good, but I had difficulty getting credit card accepted!
Wants me to upgrade for information that I expected to be included at standard subscription price. The information supplied is information that I could easily find with a few Google searches. My search was on myself and it was wrong in many reports. I think I want refund.
I just did a report on myself and hardly anything is correct. I've been married for 4 years but it still has my old last name. It says I was divorced from someone I don't even know. My address has been the same for 10 years and it is wrong. Nothing at all is updated. This site sux. I will certainly cancel this.
You have attached names to my account who have no relation to me and do not belong on my account. There is no way to at least question this or figure out who these people are. Why not?
No records on marriage and divorce for 2 searches and persons were married and divorced multiple times.
Was a waste of my money and no help whatsoever! Didn't have arrest records listed, and was borderline useless!
I can't really say if this is good or bad until I see if the report has given me any real information.
I would like to use it a little more before I review it
Your ad was VERY misleading and the only info I received was minimal. You basically gave me address and phone numbers I already know about myself!
And info of other women named Audrey with different last names!
I'd really like my $27 back!
Total crap for real.
Only wish before gettting they said all this info comes with search but really needs to pay more to get what was listed in beginning. Also marriage records not correct & many others
They don't tell you, you will have to pay extra to get the complete information on a person. And, I tried to search on an associate and it took so long to return the information I signed out.
Too early to tell if it's good or bad. Show my the information first
I was looking for a relative and found the name, but was wrong person.
Only get info that is free on any website. Have to upgrade and pay more for any other information
Was very surprised by the timely manner in which I received the results of the searches
This is not at all what you advertised I have to pay another 20! For what? No. I have to pay additional for what j thought I was already getting
Some of the information has mixed up parents & their children's data
Too many steps and my Visa card and Amazon Pay initially rejected me but when I tried again Amazon worked. 30 minutes so far.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

