Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was very revealing, and was not what I'd been apprised of previously..
Not giving me the in depth information I need. I found out more on my own.
So far the search I've done on myself have come back mostly correct. Not all but I wanted to check it out again
I have meant to call, I want to get a refund. All the information for both Charles and myself was very incorrect, almost everything
I hope you have some new information. It's discouraging when you send an email indicating new info., and there is none.
Lured me in with false information. Every "interesitng message" has been a lie. This is false advertising and I will be seeking a way out.
Great job so far don't know what to expect hopefully y'all can help
So far I am impressed. My final opinion will be based on how accurate the final information you supply in.
Signing up was pretty easy. I do wish it had an option of 1 month only.
I found inaccuracies, and to get the info I need you are asking for more money
Tiring and took too much time in order to pay for one month!
Give my money back. Not what y'all advertise... I know for a fact that your info not accurate.
I paid for his name address and birthdate which I already know. Thanks for nothing.
I signed up for this at a premium rate for one month only. After the info came back I was asked to pay more money for the rest of the info. And now I have been charged again for another month without my permission. I do not want this service.
Tough to make website respond from your email link.
It was time-consuming the process of trying to get something accomplished
Ok the instructions were easy to follow and pretty clear
I know for sure that some/most of the information is at lease 5 years old.
There is some misinformation on your end regarding the person I'm looking at, I hope the report is accurate
This is the worst customer service I have ever experienced in my life
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

