Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A little costly but pay for what you get. I am happy it actually is very accurate.
I paid the initial one month fee thinking I would get the whole report. I only got the same info I got from "white pages" for no charge. Now I have to pay more for the rest. VERY MISLEADING AND EXPENSIVE!
Unable to get any information on anyone other than the original person a waste of money
I need divorce and marriage info and it does not provide any
Was incorrect. Had listed several marriages and divorced. Only one marriage. Did one on myself.
There wasn't enough information in the first listing of names to correctly identify the person.
I just hope I have the right one.
Let you know when I get the info I was looking for
The report had basic information. It failed to disclose any information as claimed in the advertisement. If you need vital information, you must pay $19 additional dollars. The report is not worth $27 dollars.
It was fast hassle free and enlightening found out a lot
Was wanting to see why or what happened to our marriage and relationship
We shall see depending on the complete information I receive?!
Didn't tell me any beginning that I would have to pay for it
My experience with PeopleWhiz was okay. I was actually hoping to find more information on myself though.
Keeps giving me the wrong person. Needs to be an option to enter more information about the person you're searching.
Ok. Just wish there wasn't a hidden way of getting more money out of users by needing to "upgrade" to get more of the report. My understanding was it all comes full with the sign up... but I learned quick enough with the first search of myself!
I'd like to terminate this account. Pls do not bill me this month!
I've been married &, divorced and, this says that there's no record of either. Dates are completely off. I've owned vehicles. Not to mention other things.
I canceled this month's ago and you billed my account. I am dissatisfied and I am requesting that my account be refunded. I want to know why you continue to charge me and send me emails since I chose to cancel this account very quickly when I discovered that the information is outdated inaccurate and useless information thst Google provides free. Please refunded my money and again cancel my account remove my account from your database.
Thanks
Crystal
It did not tell me anything. When I tried to pull up family members it would not work. It keep telling me sorry. What a waste of money. Will be asking to cancel. Hopefully a refund
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

