Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Nothing to report because so far you haven't given me any information! All you have done so far is asked for money.
Should give pricing up front, before starting search
I was not impressed as the data pulled was very wide and included little of what I was looking for.
After the promise of a completed background check, you later find out that there is an additional charge for an ADVANCE CHECK. There are better background service providers that give this information and do not charge an additional fee.
Not really interested in explaining my experience. No one's business
Great experience. Would like to see the difference between this website and others.
Not providing with information that site claims to have found.
The picture is not me and some info is incorrect. For instance it saying i dont have a record but i have a huge record.
Does not show anything not already known. Don't bother with this service
You refused my main credit Card and as a result I lost travel points!
Great service but I did not agree to join and make any payments
With this website I was able to give the police the newest address of someone who vandalized my property that they had been trying to locate for a year to serve an order of protection for someone else! Thank you thank you!
Very happy with the ease in navigating research on my family and friends. So far, I found out about a neighbor whom I was leery about, so I feel safer as an elderly citizen. Thanks PEOPLE WHIZ..
It sucks got updated information fr other sites, and yet I got the extra that showed nothing. I want a refund and cancel
The information provided for my search sunject was very inaccurate. His age and birthdate were incorrect. The email addresses provided were not his except 1. The info provided was extremely limited probably because the personal info for srarch subject was incorrect. Im sorry I wasted my money on the report!
Good job I am excited to review to be what's on it, thank you
I did 3 searches, not in depth. Found good and useful information.
Not all information was there especially about social profile and wrong information
When you pay 20plus dollars and then want more information you ask for as another 20 dollars then no. This is a trip off
Dis enroll me immediately
Reasonably fast response. This man sexually assaulted me & lives close by.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

