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PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
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Long time to get signed up! It's a total waste of time and money. They give u absolutely no information on 5 ppl I searched. They just try to get more money out of you. IT SUCKS!
I paid for the report. I was looking into my own Name Search. To see whats public about me. I PAID 27.99$ & PEOPLEWIZ... wanted ANOTHER 20$ for the "premium" report! YOU know what you get for 30$ dollers?... everything ANY basic FREE Google search can tell you. Infact I found more information about myself with a FREE Google search. This is BS! Waiting. 3 to 5 days for my refund'--- BULLSH*T & WASTE OF TIME!
OH &! TO TOP off how dissatisfied I am. called into Customer service to do so, clearly upset about you STEALING 30$ For 0 info.
*Alex*-(Representatives name) who took my call...( guessing people wiz is used to giving refunds bc no questions where asked- she gave me no problem really...) BUT she did RUSH to end the call & ended up HANGING UP... what the hell?! HOW RUDE, smh. If you dont want to deal with difficult people. Dont work in CUSTOMER service for a company that falsely advertising information it will provide/give.
In this life... we need to do N o t h I n g other... than live. SO, pick a career that makes you happy. Alex, be better tomorrow...& the next day...& the day after that. Infact. Everyday get a little better. IF your new- you'll get the hang of it. I have a good feeling however... you are not new to this company. So SET a better example. Customer service is simple, if your kind.
This service is horrible so far i searched my self with more than 75% inaccuracies and i would like a full refund NOW
I don't like paying for something I haven't seen if it's the right person
Found person but report includes multiple same named people and not specific to whom I selected. I can do my own facebook public search and get the multipe possibilities - going to cancel, not what I expected
I searched myself and it is so loaded with errors and inaccuracies that I find it to be almost worthless.
I got the report that was recommended. It didnt show anything. I know this person was married and divorced and has been arrested. Do not help at all! A waste of my money.
I just thought this was going to be
A simple little thing to do but as it became more involved I became more excited to try it on myself!
To much money and not enough information. What I pay for I can get free on most sits. Over priced little info
I am interested in this services for fact finding.
Peoplewhiz is not good source of information, it only pull certain information, I will not purchase this again or give good rating
For all the good I got a google search would be just as good, I consider this a rip off. I may go back to beenverified.
The info was very bare, guess you wanted a premium search to squeeze more money
It's okay I like you very much and I'll probably do it some more thank you very much
Pretty easy to get it started, but once the report was finalized, there were numerous mistakes and no way to edit or request to delete the mistakes. I checked other family members as well, same thing. Numerous mistakes!
It was a bait and switch, to get to any possible criminal records, more money was required. A complete wate of time. Highly disappointed.
Pretty easy so far, a bit expensive though
For what I paid for $27.95 for information and I got nothing at all no information and nothing on the person I was investigating before I move on to another website I am asking if you would please honor my request for a refund of $27.95 I thought I was getting a lot more for the money I just paid then you want another 1999 for me to look at the information that I thought came with the 2799 very confusing and misleading if you want honor my 2795 refund I will leave this bad review and move on elsewhere!
It was mind shocking to see how quick they came up with all this information I was at a loss for words
They will keep charging you even after you cancel. Make absolutely sure that you decline the charge on your card if they process a transaction after you request cancelation. I went on with 1 month and they kept charging me for 3 months even after I cancelled.
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

