Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PeopleWhiz.com is a robust data architecture and proprietary platform with over 67 billion searchable public records. You'll have access to the most comprehensive background check reports using public records on the web.
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have never felt like I get enough information... knowing what I know already about this person... not worth what I paid for...
Grossly incomplete information. I looked up people I've known for decades, they married, divorced, etc. and the PW database found no marriages, no divorces.
I'm already tired of the "coming soon, wait a moment while we generate, etc"
1. Cannot find people I am looking for.
2. Details are inaccurate as F**K. I watched a douchebag get arrested and it does not show up in this report.
3. Address history is a joke, going back just a few moves. $#*! move.
4. My mistake, but did not realize it was a recurring subscription and paid for 2 months more that I did not use.
So far, I have zero accurate returns. I have not found a single missing friend. This is a scam.
I can't tell how accurate your information is yet.
Ok
So far it was easy and moved right along the steps
Be careful when you read the print it will give you all for $1.00 unlimited searches and lists all the things it will show but really you have to pay more to see the important information another way to get more money from a poor person like me that depends upon this information
Only gives basic information and not very accurate
Very fast considering all the data that was accessed. Lots of information in the report. I really like the info about related people. I know some (minor) criminal background that wasn't in report. Maybe 911 calls & arrests aren't shown, just convictions? I'm definitely not happy that initial email from Peoplewhiz doesn't contain what plan I chose or how much I paid today!
Fast fast possibly helpful but haven't seen report yet
I can't. Don't know any information now. Thank you
Paid a lot for information and only received basic info that is already available elsewhere for free.
The info I received is no different than what I already knew
Awful. Seems like everything was loaded twice and I learn nothing! I know he has several FB pages but you didn't show them.
Seems like everything was loaded twice! Now, may I finally see this report?!@
I know this information is not everything that has to be shown
Have not used service much yet I have to say I did not find much info on the people I searched and things I know were not provided such as marriage records and location info were also not complete
Too much up front nonsense. Should have one time fee.
Your report shows nothing. You just keep charging money for information I can find in a general web search. Terrible services.
Bad cause I received a email……………………………………………………….
I don't appreciate how it lied to me and information that I know certain of was not even in there. I didn't even have updated information on addresses or phone numbers and that even has the person‘s name on it so don't know why and then it gives this boost if you want more information and it doesn't even provide any more information. I just feel like I was lied to and that was the whole reason why I purchased it in the first place because it lead me into believing that there was a criminal activity or charge and there wasn't even any criminal nothing.
Shame on this company they sale u a service which u don't get buyer be ware, u go to the next page to read your report only to be informed you need to pay 19.95 extra to continue if u want to see your report and to have this service. NO THANKS DISHONEST……..
Answer: If you need customer service, please contact us at [email protected] or call us at 833-276-9449. Our CS team will be able to process and address all concerns.
Answer: Searching took a very long time, and information provided was incomplete. I know that the person I was searching has been arrested for prostitutuion numerous times, yet those did not show on the arrest record. Most arrest records gave no reason for the arrest and no date of arrest. I cancelled membership immediately and have requested a refund, but doubt I will receive one. DON'T USE
Answer: Hi there. Our customer service number is 833-276-9449. We have reps available 24/7 to serve you.
Answer: I had the same issue today. Customer service said the only way I could access the details of my 'multiple criminal charges' was if I paid a subscription fee. Hmmm, who 'd the real criminal here? For the record, I've never been arrested. Like, ever.

